OpenSesame incident

Course Launch is failing or may be degraded

Resolved after 1 hour 44 minutes, affecting OpenSesame Course Delivery Platform and Oro, on July 6, 2026.

resolved Jul 06, 2026, 10:06 PM UTC

The issue causing course launches to be degraded or fail has been resolved. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.

Started
Jul 06, 2026, 08:22 PM UTC
Resolved
Jul 06, 2026, 10:06 PM UTC
Duration
1h 44m
Detected by Pingoru
Jul 06, 2026, 08:22 PM UTC

Affected components

OpenSesame Course Delivery PlatformOro

Update timeline

  1. investigating Jul 06, 2026, 08:22 PM UTC

    We are investigating an issue that is causing courses launch to fail or be very slow. Affected users may encounter a long wait or an error message when launching a course. Our engineering team is actively working to resolve this issue. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.

  2. monitoring Jul 06, 2026, 08:59 PM UTC

    The issue causing degraded course launch performance has been resolved and our engineering team is monitoring the situation. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.

  3. resolved Jul 06, 2026, 10:06 PM UTC

    The issue causing course launches to be degraded or fail has been resolved. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.

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