OpenSesame incident

Marketplace Search is not working for some users

Resolved after 49 minutes, affecting OpenSesame Catalog, on October 30, 2025.

resolved Oct 30, 2025, 04:38 PM UTC

We believe the issue is occurring internally only and is not affecting customers. We will continue to monitor the application. Please reach out to our support team with any questions or concerns.

Started
Oct 30, 2025, 03:49 PM UTC
Resolved
Oct 30, 2025, 04:38 PM UTC
Duration
49m
Detected by Pingoru
Oct 30, 2025, 03:49 PM UTC

Affected components

OpenSesame Catalog

Update timeline

  1. investigating Oct 30, 2025, 03:49 PM UTC

    The Marketplace Search functionality is throwing errors and not loading for some users. All other Marketplace functionality is operational.

  2. resolved Oct 30, 2025, 04:38 PM UTC

    We believe the issue is occurring internally only and is not affecting customers. We will continue to monitor the application. Please reach out to our support team with any questions or concerns.

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