OpenSesame incident

Marketplace Search is not working for some users

Minor Resolved View vendor source →

OpenSesame experienced a minor incident on October 30, 2025 affecting OpenSesame Catalog, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 03:49 PM UTC
Resolved
Oct 30, 2025, 04:38 PM UTC
Duration
49m
Detected by Pingoru
Oct 30, 2025, 03:49 PM UTC

Affected components

OpenSesame Catalog

Update timeline

  1. investigating Oct 30, 2025, 03:49 PM UTC

    The Marketplace Search functionality is throwing errors and not loading for some users. All other Marketplace functionality is operational.

  2. resolved Oct 30, 2025, 04:38 PM UTC

    We believe the issue is occurring internally only and is not affecting customers. We will continue to monitor the application. Please reach out to our support team with any questions or concerns.