OpenSesame incident

Simon "Generate Outline" process is failing for customers

Resolved after 2 hours 30 minutes, affecting Simon Authoring Suite, on August 13, 2026.

investigating Aug 13, 2026, 02:54 PM UTC

We are currently investigating this issue.

Other major vendors with incidents that started within 30 minutes of this one

Started
Aug 13, 2026, 02:54 PM UTC
Resolved
Aug 13, 2026, 05:25 PM UTC
Duration
2h 30m
Detected by Pingoru
Aug 13, 2026, 02:54 PM UTC

Affected components

Simon Authoring Suite

Update timeline

  1. investigating Aug 13, 2026, 02:54 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 13, 2026, 05:25 PM UTC

    This incident has been resolved.

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