Resolved after 1 hour 44 minutes, affecting Simon Learner Experience, on January 1, 2026.
TED has reporting the issue as being resolved. Testing on our end shows that videos are now playing in courses. We will continue monitoring for the next 30 minutes.
Affected components
Update timeline
- identified Jan 01, 2026, 05:52 PM UTC
The issue has been identified as an problem with the source videos, hosted by TED. We have reached out to our TED representatives, and will be monitoring the situation. We will update the status of the issue as we hear back from TED.
- monitoring Jan 01, 2026, 06:57 PM UTC
TED has reporting the issue as being resolved. Testing on our end shows that videos are now playing in courses. We will continue monitoring for the next 30 minutes.
- resolved Jan 01, 2026, 07:37 PM UTC
This incident has been resolved.
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