OpenSesame incident

Background tasks not working

Resolved after 15 hours 15 minutes, affecting OpenSesame CourseCloud, on July 21, 2026.

monitoring Jul 22, 2026, 10:59 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 21, 2026, 07:55 PM UTC
Resolved
Jul 22, 2026, 11:10 AM UTC
Duration
15h 15m
Detected by Pingoru
Jul 21, 2026, 07:55 PM UTC

Affected components

OpenSesame CourseCloud

Update timeline

  1. investigating Jul 22, 2026, 10:50 AM UTC

    We have identified the issue and working on the fix

  2. identified Jul 22, 2026, 10:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 22, 2026, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2026, 11:10 AM UTC

    This incident has been resolved.

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