OpenSesame incident

Internal employee self-service user and account creation is currently unavailable.

Resolved after 42 minutes, affecting Simon Authoring Suite, on May 28, 2026.

identified May 28, 2026, 07:51 PM UTC

The issue has been identified and a fix is being implemented.

Started
May 28, 2026, 07:38 PM UTC
Resolved
May 28, 2026, 08:21 PM UTC
Duration
42m
Detected by Pingoru
May 28, 2026, 07:38 PM UTC

Affected components

Simon Authoring Suite

Update timeline

  1. investigating May 28, 2026, 07:38 PM UTC

    There is no known workaround at this time, and our team is actively investigating the issue.

  2. identified May 28, 2026, 07:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 28, 2026, 08:21 PM UTC

    This incident has been resolved.

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