OpenSesame incident

Partial outage for Simon video assets

Minor Resolved View vendor source →

OpenSesame experienced a minor incident on September 2, 2025 affecting Simon Learner Experience, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 03:43 PM UTC
Resolved
Sep 02, 2025, 04:23 PM UTC
Duration
40m
Detected by Pingoru
Sep 02, 2025, 03:43 PM UTC

Affected components

Simon Learner Experience

Update timeline

  1. investigating Sep 02, 2025, 03:43 PM UTC

    We are currently investigating this issue.

  2. identified Sep 02, 2025, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 02, 2025, 04:23 PM UTC

    This incident has been resolved.