OpenGov Outage History

OpenGov is up right now

OpenGov had 62 outages in the last 2 years totaling 578h 24m of downtime — averaging 2.5 incidents per month.

There were 62 OpenGov outages since June 26, 2025 totaling 578h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.opengovstatus.com

Minor March 23, 2026

Enterprise Asset Management GIS Integration Sync Failures

Detected by Pingoru
Mar 23, 2026, 12:18 PM UTC
Resolved
Mar 24, 2026, 12:28 PM UTC
Duration
1d
Affected: Asset Management (formerly Cartegraph)
Timeline · 4 updates
  1. investigating Mar 23, 2026, 12:18 PM UTC

    We are currently investigating this issue.

  2. identified Mar 23, 2026, 02:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 23, 2026, 06:47 PM UTC

    We are working to create a hotfix for this evening.

  4. resolved Mar 24, 2026, 12:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 17, 2026

Tax & Revenue: UI Field Locking in Multi-Pay List

Detected by Pingoru
Mar 17, 2026, 05:31 PM UTC
Resolved
Mar 18, 2026, 12:10 PM UTC
Duration
18h 38m
Affected: Tax & Revenue (formerly iGovServices)
Timeline · 2 updates
  1. investigating Mar 17, 2026, 05:31 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 18, 2026, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 16, 2026

Tax & Revenue: UI Field Locking, unable to edit fields

Detected by Pingoru
Mar 16, 2026, 04:51 PM UTC
Resolved
Mar 16, 2026, 09:43 PM UTC
Duration
4h 52m
Affected: Tax & Revenue (formerly iGovServices)
Timeline · 5 updates
  1. investigating Mar 16, 2026, 04:51 PM UTC

    We are currently investigating this issue.

  2. identified Mar 16, 2026, 05:35 PM UTC

    Our team has identified the cause of the issue affecting Standard Filing line items and View Current Charges pages and is actively working on a fix.

  3. identified Mar 16, 2026, 06:54 PM UTC

    Our Engineering Team has identified the cause and is working to correct the system. A release is being planned for today to update the system and restore functionality.

  4. identified Mar 16, 2026, 08:37 PM UTC

    Update: The fix to this experience is currently in QA for Testing and is scheduled to deploy at 430 pm CST. Once the fix is deployed to our customer environments, users will be required to log out and back in for the update to take affect.

  5. resolved Mar 16, 2026, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 13, 2026

Reporting & Transparency: Three Column section layout formats incorrectly

Detected by Pingoru
Mar 13, 2026, 08:49 PM UTC
Resolved
Mar 14, 2026, 01:27 AM UTC
Duration
4h 37m
Affected: Reporting & Transparency
Timeline · 5 updates
  1. investigating Mar 13, 2026, 08:49 PM UTC

    We are currently investigating this issue.

  2. identified Mar 13, 2026, 11:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 14, 2026, 01:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 14, 2026, 01:21 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 14, 2026, 01:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2026

Attention: Procurement & Contract Management Customers

Detected by Pingoru
Mar 12, 2026, 07:04 PM UTC
Resolved
Mar 13, 2026, 11:50 AM UTC
Duration
16h 46m
Affected: Procurement
Timeline · 5 updates
  1. investigating Mar 12, 2026, 07:04 PM UTC

    Please be aware the system is currently experiencing a Data Processing Service Degradation: Current Status: We have identified the root cause and are working on a resolution. Impact: Public API: Users created after 5:58 AM CST today may experience authentication failures when accessing Procurement & Contract Management APIs Pavilion: Contract updates are not processing Reporting: Insights dashboards & Dataset APIs are displaying data from before 7:58 AM PT and are not updating with new information Not Affected: Existing users (created before 7:58 AM PT) can access Public APIs normally Next Steps: Our engineering team is applying a database patch between 9 pm and 12 am to restore the affected services. During this time, the system will not be accessible.

  2. investigating Mar 13, 2026, 06:10 AM UTC

    Our engineering team is actively working to resolve the issue and restore full functionality as quickly as possible. We are making steady progress and will continue to monitor the situation closely.

  3. monitoring Mar 13, 2026, 09:49 AM UTC

    We have resolved the issue, and the reporting backfill process is currently in progress. We expect the reporting backfill to complete within the next two hours. All other component backfilling has already been successfully completed. We will share the next update once the reporting backfill is fully completed.

  4. monitoring Mar 13, 2026, 11:50 AM UTC

    All backfilling activities have been successfully completed, and all services are operating normally. Everything is functioning as expected, and the system is fully stable. We will now mark this incident as resolved on the status page.

  5. resolved Mar 13, 2026, 11:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Security warning in Microsoft Edge for Attachments

Detected by Pingoru
Mar 04, 2026, 02:24 PM UTC
Resolved
Mar 04, 2026, 11:31 PM UTC
Duration
9h 7m
Affected: Permitting & Licensing
Timeline · 2 updates
  1. identified Mar 04, 2026, 02:24 PM UTC

    Some users on Microsoft Edge are seeing attachments flagged as security risks. This is a false positive from Microsoft. Our Engineering team has contacted Microsoft and is working with them to remove the false positive. In the meantime: Use a different browser (Chrome, Firefox, Safari), or In Edge, click “More information” and proceed past the warning.

  2. resolved Mar 04, 2026, 11:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 2, 2026

Community Feedback - Cloudflare blocking image uploads

Detected by Pingoru
Mar 02, 2026, 05:55 PM UTC
Resolved
Mar 03, 2026, 08:01 PM UTC
Duration
1d 2h
Affected: Community Feedback (formerly Open Town Hall)
Timeline · 3 updates
  1. investigating Mar 02, 2026, 05:55 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 03, 2026, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 26, 2026

Old Contracts Landing Page export columns misalignment

Detected by Pingoru
Feb 26, 2026, 04:34 PM UTC
Resolved
Mar 09, 2026, 01:00 PM UTC
Duration
10d 20h
Affected: Procurement
Timeline · 4 updates
  1. investigating Feb 26, 2026, 04:34 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 26, 2026, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 27, 2026, 12:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 09, 2026, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 23, 2026

Procurement: Insights module dashboards fail to load

Detected by Pingoru
Feb 23, 2026, 02:25 PM UTC
Resolved
Feb 23, 2026, 05:34 PM UTC
Duration
3h 8m
Affected: Procurement
Timeline · 4 updates
  1. investigating Feb 23, 2026, 02:25 PM UTC

    We are currently investigating this situation. The five affected charts are: Solicitations Vendors Notified Vendors Notified per Solicitation Avg Responses by Department Avg Responses by Year This is in regards to a Public Preview feature, and may not impact all users

  2. monitoring Feb 23, 2026, 04:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 23, 2026, 04:45 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 23, 2026, 05:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 5, 2026

Permitting and Licensing: Forms not Loading on Record Page

Detected by Pingoru
Feb 05, 2026, 03:48 PM UTC
Resolved
Feb 05, 2026, 08:04 PM UTC
Duration
4h 15m
Affected: Permitting & Licensing
Timeline · 3 updates
  1. investigating Feb 05, 2026, 03:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 05, 2026, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 08:04 PM UTC

    OpenGov is aware of a situation that impacted forms loading for some customers. The situation has been resolved, and we are continuing to monitor system performance while implementing additional safeguards to prevent recurrence.

Read the full incident report →

Notice January 21, 2026

Budgeting & Planning: Performance Degradation

Detected by Pingoru
Jan 21, 2026, 07:20 PM UTC
Resolved
Jan 21, 2026, 07:38 PM UTC
Duration
17m
Affected: Budgeting & Performance
Timeline · 5 updates
  1. investigating Jan 21, 2026, 07:20 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 21, 2026, 07:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 21, 2026, 07:23 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 21, 2026, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 21, 2026, 07:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 30, 2025

Permitting & Licensing: Credit Card Payments Unavailable

Detected by Pingoru
Dec 30, 2025, 09:38 PM UTC
Resolved
Dec 31, 2025, 12:28 AM UTC
Duration
2h 49m
Affected: Permitting & Licensing
Timeline · 3 updates
  1. investigating Dec 30, 2025, 09:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 30, 2025, 09:49 PM UTC

    A fix has been implemented and we are monitoring results. You may need to refresh your browser to see the payment button turn blue.

  3. resolved Dec 31, 2025, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 19, 2025

OpenGov Service Issue

Detected by Pingoru
Dec 19, 2025, 06:43 PM UTC
Resolved
Dec 21, 2025, 11:00 PM UTC
Duration
2d 4h
Affected: Budgeting & PerformanceFTPReporting & TransparencyIntegration ServicesFinancialsOpenGov PlatformProcurementTax & Revenue (formerly iGovServices)Permitting & LicensingAsset Management (formerly Cartegraph)Open DataCommunity Feedback (formerly Open Town Hall)OpenGov Help Center
Timeline · 12 updates

Read the full incident report →

Critical December 19, 2025

Cloudflare Network Performance Impact

Detected by Pingoru
Dec 19, 2025, 03:53 PM UTC
Resolved
Dec 21, 2025, 10:58 PM UTC
Duration
2d 7h
Affected: Budgeting & PerformanceFTPReporting & TransparencyIntegration ServicesFinancialsOpenGov PlatformProcurementTax & Revenue (formerly iGovServices)Permitting & LicensingAsset Management (formerly Cartegraph)Open DataCommunity Feedback (formerly Open Town Hall)OpenGov Help Center
Timeline · 2 updates
  1. investigating Dec 19, 2025, 03:53 PM UTC

    Cloudflare is currently experiencing intermittent degraded network performance. At this time, there has been no impact to our sites or services. There is a potential for slowness or degraded performance within our systems. We are actively monitoring the situation and will provide updates if conditions change.

  2. resolved Dec 21, 2025, 10:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 18, 2025

Procurement - Portal is not functional

Detected by Pingoru
Dec 18, 2025, 01:05 PM UTC
Resolved
Dec 18, 2025, 09:11 PM UTC
Duration
8h 6m
Affected: Procurement
Timeline · 6 updates
  1. investigating Dec 18, 2025, 01:05 PM UTC

    We are currently investigating this issue.

  2. identified Dec 18, 2025, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 18, 2025, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 18, 2025, 04:37 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Dec 18, 2025, 04:37 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Dec 18, 2025, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 17, 2025

GL Balances Inquiry Excel export not generating

Detected by Pingoru
Dec 17, 2025, 12:48 AM UTC
Resolved
Dec 18, 2025, 02:45 PM UTC
Duration
1d 13h
Affected: Financials
Timeline · 3 updates
  1. investigating Dec 17, 2025, 12:48 AM UTC

    We are currently investigating this issue.

  2. identified Dec 17, 2025, 04:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 18, 2025, 02:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 15, 2025

Permitting & Licensing: Site slowness

Detected by Pingoru
Dec 15, 2025, 05:07 PM UTC
Resolved
Dec 15, 2025, 05:49 PM UTC
Duration
42m
Affected: Permitting & Licensing
Timeline · 2 updates
  1. investigating Dec 15, 2025, 05:07 PM UTC

    We are currently experiencing site slowness, we are investigating.

  2. resolved Dec 15, 2025, 05:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 24, 2025

Permitting & Licensing is unable to take Credit Card Payments

Detected by Pingoru
Nov 24, 2025, 02:03 PM UTC
Resolved
Nov 24, 2025, 03:21 PM UTC
Duration
1h 18m
Affected: Permitting & Licensing
Timeline · 3 updates
  1. investigating Nov 24, 2025, 02:03 PM UTC

    We are currently investigating this issue. Other forms of payment are accepted at this time.

  2. monitoring Nov 24, 2025, 03:08 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Nov 24, 2025, 03:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Cloudflare Outage - Impact to OpenGov Software Applications

Detected by Pingoru
Nov 18, 2025, 01:47 PM UTC
Resolved
Nov 18, 2025, 11:58 PM UTC
Duration
10h 11m
Affected: Budgeting & PerformanceFTPReporting & TransparencyIntegration ServicesFinancialsOpenGov PlatformProcurementTax & Revenue (formerly iGovServices)Permitting & LicensingAsset Management (formerly Cartegraph)Open DataCommunity Feedback (formerly Open Town Hall)OpenGov Help Center
Timeline · 4 updates
  1. investigating Nov 18, 2025, 01:47 PM UTC

    Hello, We are writing to advise that OpenGov is actively tracking the Cloudflare global outage. We recognize that some aspects of software applications may be impacted, inaccessible or running slowly. We will keep our customers advised when services are restored. EAM/Cartegraph customers might experience failures when downloading or updating the mobile app until this is resolved.

  2. monitoring Nov 18, 2025, 03:26 PM UTC

    Cloudflare has noted they are continuing to investigate the outage. We recognize aspects of access in relation to OpenGov software applications may still be impacted.

  3. monitoring Nov 18, 2025, 06:55 PM UTC

    While the Major Outage reported by Cloudflare is reported as resolved, there are underlying connecting applications that are still contributing to software and application access. We are continuing to monitor.

  4. resolved Nov 18, 2025, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 24, 2025

NextGen Reports - Intermittent issues saving and loading filters in Chart & Details type reports

Detected by Pingoru
Oct 24, 2025, 03:31 PM UTC
Resolved
Oct 24, 2025, 05:25 PM UTC
Duration
1h 53m
Affected: Reporting & Transparency
Timeline · 3 updates
  1. identified Oct 24, 2025, 03:31 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 24, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2025, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 24, 2025

All Timeline Events Display "(Non-Mandatory)" Label Regardless of Public Meeting Setting

Detected by Pingoru
Oct 24, 2025, 02:45 PM UTC
Resolved
Oct 24, 2025, 08:36 PM UTC
Duration
5h 50m
Affected: Procurement
Timeline · 3 updates
  1. identified Oct 24, 2025, 05:09 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 24, 2025, 06:03 PM UTC

    Our Engineering Team has just deployed a hotfix to resolve this.

  3. resolved Oct 24, 2025, 08:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

AWS Outage, impacting connectivity and service

Detected by Pingoru
Oct 20, 2025, 04:55 PM UTC
Resolved
Oct 21, 2025, 11:06 AM UTC
Duration
18h 10m
Affected: Budgeting & PerformanceReporting & Transparency
Timeline · 6 updates
  1. monitoring Oct 20, 2025, 04:55 PM UTC

    AWS Reported a Global Internet Outage in the early morning hours of Monday 10.20. AWS has stated they are applying mitigation steps for recovery. OpenGov will continue to monitor restoration of services.

  2. monitoring Oct 20, 2025, 09:11 PM UTC

    Users are unable to access Budgets and Reports

  3. monitoring Oct 20, 2025, 09:15 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 09:19 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2025, 11:05 AM UTC

    All issues have been resolved

  6. resolved Oct 21, 2025, 11:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 16, 2025

10/16/25: Permitting & Licensing is inaccessible

Detected by Pingoru
Oct 16, 2025, 11:55 AM UTC
Resolved
Oct 16, 2025, 02:03 PM UTC
Duration
2h 7m
Affected: Permitting & Licensing
Timeline · 5 updates
  1. investigating Oct 16, 2025, 11:55 AM UTC

    Retroactive to approximately 7:40am Eastern Time on October 16, 2025: The Permitting & Licensing Employee Application cannot be accessed without users experiencing an error page. The Public Portal's homepage can be accessed without logging in, but upon logging in users experience an error page. OpenGov's Engineering team is actively investigating.

  2. identified Oct 16, 2025, 12:10 PM UTC

    The root cause has been identified. Engineering is actively working to resolve this.

  3. monitoring Oct 16, 2025, 12:33 PM UTC

    A fix has been implemented, which has been validated in both sides of the Permitting & Licensing Application. We will monitor to ensure site stability throughout the rest of the day.

  4. monitoring Oct 16, 2025, 12:52 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 16, 2025, 02:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 3, 2025

Account Summary Reports are not displaying any data

Detected by Pingoru
Oct 03, 2025, 10:02 PM UTC
Resolved
Oct 03, 2025, 10:45 PM UTC
Duration
43m
Affected: Reporting & Transparency
Timeline · 5 updates
  1. investigating Oct 03, 2025, 10:02 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 03, 2025, 10:26 PM UTC

    We are continuing to investigate. If you experience this, please complete a hard refresh. Cntrl+F5

  3. investigating Oct 03, 2025, 10:31 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 03, 2025, 10:32 PM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 06, 2025, 03:12 PM UTC

    This incident has been resolved.

Read the full incident report →