OpenGov Outage History

OpenGov is up right now

Pingoru has recorded 82 incidents for OpenGov: 77 in the last 12 months and 23 in the last 90 days.

Source: opengovstatus.com

82incidents recorded
77last 12 months
23last 90 days
29 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct9
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct30%
Pingoru began tracking OpenGov in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20269235 of 720 (33%)
May 20267400 of 744 (54%)
June 20269159 of 720 (22%)
July 2026528 of 744 (4%)
August 20267247 of 744 (33%)
September 2026548 of 720 (7%)
October 20269178 of 590 (30%)

Incidents, newest first

Notice June 25, 2026 Budgeting & Performance I Unable to Access Linked Workforce Positions from Budget Worksheets 19h 21m Budgeting & Performance

Started Jun 25, 2026, 04:44 PM UTC· resolved Jun 26, 2026, 12:06 PM UTC

  1. investigating Jun 25, 2026, 04:44 PM UTC

    We are currently investigating this issue.

  2. identified Jun 25, 2026, 08:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 26, 2026, 12:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 23, 2026 Enterprise Asset Management Reporting Service Unresponsive 32m Asset Management (formerly Cartegraph)

Started Jun 23, 2026, 02:50 PM UTC· resolved Jun 23, 2026, 03:22 PM UTC

  1. investigating Jun 23, 2026, 02:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 23, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2026, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 22, 2026 Intermittent Outages 1h 16m Budgeting & Performance, FTP, Reporting & Transparency, Integration Services and 12 more

Started Jun 22, 2026, 02:01 PM UTC· resolved Jun 22, 2026, 03:17 PM UTC

  1. investigating Jun 22, 2026, 02:01 PM UTC

    We are aware that some users are experiencing errors when attempting to access our products. Our engineering team is currently investigating the root cause and working toward a resolution. We will provide updates as the situation develops.

  2. investigating Jun 22, 2026, 02:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 22, 2026, 02:26 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 22, 2026, 02:27 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jun 22, 2026, 02:32 PM UTC

    We are continuing to investigate this issue.

  6. resolved Jun 22, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 15, 2026 EAM Scheduled Processes Not Executing 1d Asset Management (formerly Cartegraph)

Started Jun 15, 2026, 02:20 PM UTC· resolved Jun 16, 2026, 02:35 PM UTC

  1. investigating Jun 15, 2026, 02:20 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 15, 2026, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 15, 2026, 03:54 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 16, 2026, 03:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 16, 2026, 02:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 Product Access - Server Error 19m Budgeting & Performance, Reporting & Transparency, Integration Services, Financials and 8 more

Started Jun 11, 2026, 08:09 PM UTC· resolved Jun 11, 2026, 08:28 PM UTC

  1. investigating Jun 11, 2026, 08:09 PM UTC

    We have internally escalated the inability to log into the OpenGov products. Our Engineering teams are actively investigating this.

  2. resolved Jun 11, 2026, 08:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 Budgeting & Performance l NextGen: Account summary reports not loading by Account Number 3d 19h Budgeting & Performance

Started Jun 11, 2026, 05:44 PM UTC· resolved Jun 15, 2026, 01:36 PM UTC

  1. identified Jun 11, 2026, 05:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 15, 2026, 01:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 8, 2026 Service Down - GAB 1h 45m #311, Government App Builder, Grants Management

Started Jun 08, 2026, 11:03 AM UTC· resolved Jun 08, 2026, 12:48 PM UTC

  1. investigating Jun 08, 2026, 11:03 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 08, 2026, 12:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 08, 2026, 12:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 08, 2026, 12:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 1, 2026 Financials Navigation Modules Missing for All Users; Error on Page Navigation 55m Financials

Started Jun 01, 2026, 01:42 PM UTC· resolved Jun 01, 2026, 02:37 PM UTC

  1. investigating Jun 01, 2026, 01:42 PM UTC

    OpenGov Engineering is currently investigating customers reporting their inability to see any Financials modules in the navigation bar. Upon navigating to any page within the application, a persistent red error banner is seen, reading "We are sorry, but there was an error processing your request".

  2. resolved Jun 01, 2026, 02:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 26, 2026 Financial Management | 502 Bad Gateway Error 38m Financials

Started May 26, 2026, 01:26 PM UTC· resolved May 26, 2026, 02:04 PM UTC

  1. investigating May 26, 2026, 01:26 PM UTC

    We are currently investigating this issue.

  2. investigating May 26, 2026, 01:27 PM UTC

    We are continuing to investigate this issue.

  3. identified May 26, 2026, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 26, 2026, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 21, 2026 Tax & Revenue | Online Portal Property Tax Search Error 6d 20h Tax & Revenue (formerly iGovServices)

Started May 21, 2026, 02:26 PM UTC· resolved May 28, 2026, 11:25 AM UTC

  1. investigating May 21, 2026, 02:26 PM UTC

    We are currently investigating this issue.

  2. monitoring May 22, 2026, 05:49 AM UTC

    It will be released today on 22nd May (IST )

  3. resolved May 28, 2026, 11:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2026 Tax & Revenue | Payment Portal Partial Payments Error 2d 1h Tax & Revenue (formerly iGovServices)

Started May 20, 2026, 05:39 PM UTC· resolved May 22, 2026, 06:59 PM UTC

  1. investigating May 20, 2026, 05:39 PM UTC

    Some users receive an error when attempting to submit full payments through the Online Payment Portal. Our team is actively investigating and working toward a resolution. In the meantime, you can unblock your constituents by following these steps: 1. Select Settings from the top navigation menu 2. Select Organization Profile 3. Under the Customer Payment Portal section, toggle "Allow Customer Partial Payments" to On

  2. identified May 21, 2026, 01:53 PM UTC

    Our team has identified the cause of the behavior impacting the Online Payment Portal and testing changes that are planned to be released this evening with our regular release.

  3. resolved May 22, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026 Permitting & Licensing: Site Latency 57m Permitting & Licensing

Started May 20, 2026, 04:11 PM UTC· resolved May 20, 2026, 05:09 PM UTC

  1. investigating May 20, 2026, 04:11 PM UTC

    We are currently experience site latency that may result in slower loading time and reports not appearing.

  2. monitoring May 20, 2026, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026 Tax & Revenue | Interest Calculating Incorrectly 7d 18h Tax & Revenue (formerly iGovServices)

Started May 05, 2026, 06:19 PM UTC· resolved May 13, 2026, 12:46 PM UTC

  1. investigating May 05, 2026, 06:19 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2026, 03:42 PM UTC

    A hotfix is currently being worked on to resolve the Penalties & Interest calculation. We are also running a data remediation to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges. Further updates to follow.

  3. identified May 07, 2026, 01:42 PM UTC

    A release is planned for Thursday, May 7th, 2026 at 9:00 PM-11:00 PM PST that includes code changes to address the Penalties & Interest calculations. Following the release data remediation will be completed to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges.

  4. resolved May 13, 2026, 12:46 PM UTC

    This incident has been resolved. Data remediation will be completed to revert the most recent Penalties & Interest run. Re-running the Penalties & Interest process, should correct any affected charges.

Read the full incident report →

Minor May 4, 2026 Automation Email Service Degradation - Emails Not Being Sent 2h 9m Asset Management (formerly Cartegraph)

Started May 04, 2026, 04:42 PM UTC· resolved May 04, 2026, 06:52 PM UTC

  1. investigating May 04, 2026, 04:42 PM UTC

    We are currently investigating this issue.

  2. identified May 04, 2026, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 04, 2026, 06:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 04, 2026, 06:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 24, 2026 Budgeting & Performance l NextGen Account Summary Reports CSV exports download with incorrect encoding 7m Budgeting & Performance

Started Apr 24, 2026, 09:09 PM UTC· resolved Apr 24, 2026, 09:16 PM UTC

  1. investigating Apr 24, 2026, 09:09 PM UTC

    CSV exports from NextGen Account Summary Reports are downloading with incorrect encoding, causing special characters to appear in the output. We are investigating this issue.

Read the full incident report →

Major April 24, 2026 Intermittent Site Slowness/ Intermittent Outages 9h 28m Permitting & Licensing

Started Apr 24, 2026, 01:44 PM UTC· resolved Apr 24, 2026, 11:12 PM UTC

  1. investigating Apr 24, 2026, 01:44 PM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 04:46 PM UTC

    We’ve identified that the site slowness is related to the Microsoft Azure outage. Our team is actively working with Microsoft to minimize impact while services are being restored. We’ll continue to share updates as we have them.

  3. identified Apr 24, 2026, 05:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 24, 2026, 06:36 PM UTC

    Azure services are continuing to recover, and overall site performance has improved significantly. Some users may still experience intermittent slowness as remaining servers come back online. We are actively monitoring the situation and will provide updates until full service restoration is confirmed.

  5. resolved Apr 24, 2026, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 21, 2026 Procurement & Contract Management | Vendor Response Export Not Being Delivered 2d 23h Procurement

Started Apr 21, 2026, 08:40 PM UTC· resolved Apr 24, 2026, 08:18 PM UTC

  1. investigating Apr 21, 2026, 08:40 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 21, 2026, 08:47 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 22, 2026, 03:20 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 24, 2026, 08:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026 Permitting & Licensing Search Latency 3h 23m Permitting & Licensing

Started Apr 21, 2026, 05:24 PM UTC· resolved Apr 21, 2026, 08:47 PM UTC

  1. investigating Apr 21, 2026, 05:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 21, 2026, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2026 Performance Degradation - Including "Pay Now" button not available. 9h 16m Permitting & Licensing

Started Apr 15, 2026, 01:05 PM UTC· resolved Apr 15, 2026, 10:22 PM UTC

  1. investigating Apr 15, 2026, 01:05 PM UTC

    We are currently investigating system performance situation that may be impacting multiple areas of the platform. Users may experience issues such as: Site-wide slowness Slow search performance Inspection types not loading Inspection maps not loading "Pay Now" button appearing greyed out Please note that this is not a complete list, and other functionality may also be affected. We are actively working to identify and resolve the issue.

  2. investigating Apr 15, 2026, 02:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 15, 2026, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2026, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 13, 2026 Enterprise Asset Management is Experiencing Login Issues 1h 18m Asset Management (formerly Cartegraph)

Started Apr 13, 2026, 07:27 PM UTC· resolved Apr 13, 2026, 08:45 PM UTC

  1. investigating Apr 13, 2026, 07:27 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 13, 2026, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 08:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 7, 2026 4/7/26: Permitting & Licensing Search Latency 2h 56m Permitting & Licensing

Started Apr 07, 2026, 06:33 PM UTC· resolved Apr 07, 2026, 09:30 PM UTC

  1. investigating Apr 07, 2026, 06:33 PM UTC

    Starting at approximately 11:18am Pacific Time on 4/7/26, global search is experiencing latency in Permitting & Licensing. Load times for global search results will be slower than normal.

  2. monitoring Apr 07, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 09:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 6, 2026 Permitting & Licensing | Pages Not Loading 1h 28m Permitting & Licensing

Started Apr 06, 2026, 06:36 PM UTC· resolved Apr 06, 2026, 08:04 PM UTC

  1. investigating Apr 06, 2026, 06:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 06, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring. During this time, you may experience slow load times.

  3. identified Apr 06, 2026, 07:27 PM UTC

    The situation has been identified, and a permanent fix is currently in progress. In the meantime, you may experience intermittent page load failures or slower performance.

  4. resolved Apr 06, 2026, 08:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026 CSS Error 5d 23h Permitting & Licensing

Started Mar 31, 2026, 06:51 PM UTC· resolved Apr 06, 2026, 06:35 PM UTC

  1. investigating Mar 31, 2026, 06:51 PM UTC

    We are currently investigating CSS-related errors for some users. This may result in pages displaying incorrectly, missing styling, inconsistent formatting, and buttons not populating or appearing as expected.

  2. investigating Apr 02, 2026, 01:05 PM UTC

    This behavior may still intermittently occur but is cache-related. Hard-refreshing the page and/or clearing browser cache should fix the behavior on previously affected records.

  3. investigating Apr 02, 2026, 01:06 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 02, 2026, 01:06 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Apr 06, 2026, 06:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026 EAM GIS Sync Failures 23h 25m Asset Management (formerly Cartegraph)

Started Mar 31, 2026, 03:17 PM UTC· resolved Apr 01, 2026, 02:42 PM UTC

  1. investigating Mar 31, 2026, 03:17 PM UTC

    We are currently investigating GIS sync failures impacting all customers.

  2. identified Mar 31, 2026, 03:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 01, 2026, 11:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 01, 2026, 02:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 26, 2026 AI Scope of Work fails to generate 20h 57m Procurement

Started Mar 26, 2026, 07:32 PM UTC· resolved Mar 27, 2026, 04:29 PM UTC

  1. investigating Mar 26, 2026, 07:32 PM UTC

    We are currently investigating this issue.

  2. identified Mar 26, 2026, 07:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 27, 2026, 04:29 PM UTC

    This incident has been resolved.

Read the full incident report →