OpenGov incident

4/7/26: Permitting & Licensing Search Latency

Major Resolved View vendor source →

OpenGov experienced a major incident on April 7, 2026 affecting Permitting & Licensing, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 06:33 PM UTC
Resolved
Apr 07, 2026, 09:30 PM UTC
Duration
2h 56m
Detected by Pingoru
Apr 07, 2026, 06:33 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Apr 07, 2026, 06:33 PM UTC

    Starting at approximately 11:18am Pacific Time on 4/7/26, global search is experiencing latency in Permitting & Licensing. Load times for global search results will be slower than normal.

  2. monitoring Apr 07, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 09:30 PM UTC

    This incident has been resolved.