There were 24 OpenGov outages since February 5, 2026 totaling 751h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.
CSV exports from NextGen Account Summary Reports are downloading with incorrect encoding, causing special characters to appear in the output. We are investigating this issue.
We are currently investigating this issue.
We’ve identified that the site slowness is related to the Microsoft Azure outage. Our team is actively working with Microsoft to minimize impact while services are being restored. We’ll continue to share updates as we have them.
We are continuing to work on a fix for this issue.
Azure services are continuing to recover, and overall site performance has improved significantly. Some users may still experience intermittent slowness as remaining servers come back online. We are actively monitoring the situation and will provide updates until full service restoration is confirmed.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating system performance situation that may be impacting multiple areas of the platform. Users may experience issues such as: Site-wide slowness Slow search performance Inspection types not loading Inspection maps not loading "Pay Now" button appearing greyed out Please note that this is not a complete list, and other functionality may also be affected. We are actively working to identify and resolve the issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Starting at approximately 11:18am Pacific Time on 4/7/26, global search is experiencing latency in Permitting & Licensing. Load times for global search results will be slower than normal.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring. During this time, you may experience slow load times.
The situation has been identified, and a permanent fix is currently in progress. In the meantime, you may experience intermittent page load failures or slower performance.
This incident has been resolved.
We are currently investigating CSS-related errors for some users. This may result in pages displaying incorrectly, missing styling, inconsistent formatting, and buttons not populating or appearing as expected.
This behavior may still intermittently occur but is cache-related. Hard-refreshing the page and/or clearing browser cache should fix the behavior on previously affected records.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating GIS sync failures impacting all customers.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an intermittent situation affecting workflow progression. As a temporary solution, an administrator can manually activate the affected step. Alternatively, you may recomplete the previous step or contact support to have the workflow resequenced. We will provide updates as more information becomes available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are actively monitoring the situation. We are also working to ensure all affected records are properly resequenced.
The situation has been fully resolved. All sites have been reviewed, and workflows are now progressing as expected. Thank you for your patience.
We are currently investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are working to create a hotfix for this evening.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
Our team has identified the cause of the issue affecting Standard Filing line items and View Current Charges pages and is actively working on a fix.
Our Engineering Team has identified the cause and is working to correct the system. A release is being planned for today to update the system and restore functionality.
Update: The fix to this experience is currently in QA for Testing and is scheduled to deploy at 430 pm CST. Once the fix is deployed to our customer environments, users will be required to log out and back in for the update to take affect.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Please be aware the system is currently experiencing a Data Processing Service Degradation: Current Status: We have identified the root cause and are working on a resolution. Impact: Public API: Users created after 5:58 AM CST today may experience authentication failures when accessing Procurement & Contract Management APIs Pavilion: Contract updates are not processing Reporting: Insights dashboards & Dataset APIs are displaying data from before 7:58 AM PT and are not updating with new information Not Affected: Existing users (created before 7:58 AM PT) can access Public APIs normally Next Steps: Our engineering team is applying a database patch between 9 pm and 12 am to restore the affected services. During this time, the system will not be accessible.
Our engineering team is actively working to resolve the issue and restore full functionality as quickly as possible. We are making steady progress and will continue to monitor the situation closely.
We have resolved the issue, and the reporting backfill process is currently in progress. We expect the reporting backfill to complete within the next two hours. All other component backfilling has already been successfully completed. We will share the next update once the reporting backfill is fully completed.
All backfilling activities have been successfully completed, and all services are operating normally. Everything is functioning as expected, and the system is fully stable. We will now mark this incident as resolved on the status page.
This incident has been resolved.
Some users on Microsoft Edge are seeing attachments flagged as security risks. This is a false positive from Microsoft. Our Engineering team has contacted Microsoft and is working with them to remove the false positive. In the meantime: Use a different browser (Chrome, Firefox, Safari), or In Edge, click “More information” and proceed past the warning.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this situation. The five affected charts are: Solicitations Vendors Notified Vendors Notified per Solicitation Avg Responses by Department Avg Responses by Year This is in regards to a Public Preview feature, and may not impact all users
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
OpenGov is aware of a situation that impacted forms loading for some customers. The situation has been resolved, and we are continuing to monitor system performance while implementing additional safeguards to prevent recurrence.
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