OpenGov is currently experiencing a major incident affecting Tax & Revenue (formerly iGovServices), which began 3h ago. The vendor's full update timeline is below.
Affected components
Tax & Revenue (formerly iGovServices)
Update timeline
- investigating May 20, 2026, 05:39 PM UTC
Some users receive an error when attempting to submit full payments through the Online Payment Portal. Our team is actively investigating and working toward a resolution. In the meantime, you can unblock your constituents by following these steps: 1. Select Settings from the top navigation menu 2. Select Organization Profile 3. Under the Customer Payment Portal section, toggle "Allow Customer Partial Payments" to On