OpenGov incident

Intermittent Site Slowness/ Intermittent Outages

Major Resolved View vendor source →

OpenGov experienced a major incident on April 24, 2026 affecting Permitting & Licensing, lasting 9h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 01:44 PM UTC
Resolved
Apr 24, 2026, 11:12 PM UTC
Duration
9h 28m
Detected by Pingoru
Apr 24, 2026, 01:44 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Apr 24, 2026, 01:44 PM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 04:46 PM UTC

    We’ve identified that the site slowness is related to the Microsoft Azure outage. Our team is actively working with Microsoft to minimize impact while services are being restored. We’ll continue to share updates as we have them.

  3. identified Apr 24, 2026, 05:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 24, 2026, 06:36 PM UTC

    Azure services are continuing to recover, and overall site performance has improved significantly. Some users may still experience intermittent slowness as remaining servers come back online. We are actively monitoring the situation and will provide updates until full service restoration is confirmed.

  5. resolved Apr 24, 2026, 11:12 PM UTC

    This incident has been resolved.