OpenGov incident

Automation Email Service Degradation - Emails Not Being Sent

Minor Resolved View vendor source →

OpenGov experienced a minor incident on May 4, 2026 affecting Asset Management (formerly Cartegraph), lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 04:42 PM UTC
Resolved
May 04, 2026, 06:52 PM UTC
Duration
2h 9m
Detected by Pingoru
May 04, 2026, 04:42 PM UTC

Affected components

Asset Management (formerly Cartegraph)

Update timeline

  1. investigating May 04, 2026, 04:42 PM UTC

    We are currently investigating this issue.

  2. identified May 04, 2026, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 04, 2026, 06:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 04, 2026, 06:52 PM UTC

    This incident has been resolved.