OpenGov incident

Enterprise Asset Management is Experiencing Login Issues

Major Resolved View vendor source →

OpenGov experienced a major incident on April 13, 2026 affecting Asset Management (formerly Cartegraph), lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 07:27 PM UTC
Resolved
Apr 13, 2026, 08:45 PM UTC
Duration
1h 18m
Detected by Pingoru
Apr 13, 2026, 07:27 PM UTC

Affected components

Asset Management (formerly Cartegraph)

Update timeline

  1. investigating Apr 13, 2026, 07:27 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 13, 2026, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 08:45 PM UTC

    This incident has been resolved.