OpenGov incident

Financials Navigation Modules Missing for All Users; Error on Page Navigation

Resolved after 55 minutes, affecting Financials, on June 1, 2026.

investigating Jun 01, 2026, 01:42 PM UTC

OpenGov Engineering is currently investigating customers reporting their inability to see any Financials modules in the navigation bar. Upon navigating to any page within the application, a persistent red error banner is seen, reading "We are sorry, but there was an error processing your request".

Started
Jun 01, 2026, 01:42 PM UTC
Resolved
Jun 01, 2026, 02:37 PM UTC
Duration
55m
Detected by Pingoru
Jun 01, 2026, 01:42 PM UTC

Affected components

Financials

Update timeline

  1. investigating Jun 01, 2026, 01:42 PM UTC

    OpenGov Engineering is currently investigating customers reporting their inability to see any Financials modules in the navigation bar. Upon navigating to any page within the application, a persistent red error banner is seen, reading "We are sorry, but there was an error processing your request".

  2. resolved Jun 01, 2026, 02:37 PM UTC

    This incident has been resolved.

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