One Outage History

There were 7 One outages since February 13, 2026 totaling 275h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.one.com

Major April 27, 2026

Issues with webmail

Detected by Pingoru: Apr 27, 2026, 11:47 AM UTC
Resolved: Apr 27, 2026, 11:53 AM UTC
Duration: 6m

Affected: Webmail

Timeline · 2 updates

investigating Apr 27, 2026, 11:47 AM UTC

We are currently experiencing issues with webmail, causing blank pages, affecting some customers. This does not affect email services Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
resolved Apr 27, 2026, 11:53 AM UTC

Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Read the full incident report →

Major April 24, 2026

Issues with controlpanel

Detected by Pingoru: Apr 24, 2026, 08:53 AM UTC
Resolved: Apr 24, 2026, 09:12 AM UTC
Duration: 19m

Affected: Controlpanel

Timeline · 2 updates

investigating Apr 24, 2026, 08:53 AM UTC

We are currently experiencing issues with our control panel, causing some of the tiles to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
resolved Apr 24, 2026, 09:12 AM UTC

Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Read the full incident report →

Notice April 23, 2026

Control Panel Accessibility Issues

Detected by Pingoru: Apr 23, 2026, 09:30 AM UTC
Resolved: Apr 20, 2026, 07:30 AM UTC
Duration: —

Timeline · 1 update

resolved Apr 23, 2026, 09:30 AM UTC

We are currently experiencing an issue where the control panel is not loading for some customers. Our technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.

Read the full incident report →

Minor March 23, 2026

Issues with File manager access and WSB images

Detected by Pingoru: Mar 23, 2026, 09:08 AM UTC
Resolved: Mar 23, 2026, 12:14 PM UTC
Duration: 3h 5m

Affected: Web apps

Timeline · 4 updates

investigating Mar 23, 2026, 09:08 AM UTC

We are currently experiencing issues with the File Manager access affecting some customers. As a result, the following services might not be available: File manager WSB images/files Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:30 CET
identified Mar 23, 2026, 09:30 AM UTC

Our Engineering team is still working on resolving the File Manager access and WSB images issue as soon as possible. Next update no later than 11:30 CET
monitoring Mar 23, 2026, 11:50 AM UTC

We are now starting to see improvements, and some customers have already regained access to the File Manager and WSB images. Next update no later than 13:30 CET
resolved Mar 23, 2026, 12:14 PM UTC

File manager access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Read the full incident report →

Minor March 16, 2026

Exchange account creation not working

Detected by Pingoru: Mar 16, 2026, 09:16 AM UTC
Resolved: Mar 16, 2026, 11:36 AM UTC
Duration: 2h 19m

Affected: Microsoft Exchange

Timeline · 2 updates

investigating Mar 16, 2026, 09:16 AM UTC

It is currently not possible to create Exchange account in our control panel. We are working on fixing this. We will provide updates here, when we have some.
resolved Mar 16, 2026, 11:36 AM UTC

Account creation for Exchange accounts, are now working again for exsisting customers. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Read the full incident report →

Minor March 9, 2026

Control Panel Website Analytics not accessible

Detected by Pingoru: Mar 09, 2026, 12:05 PM UTC
Resolved: Mar 09, 2026, 01:05 PM UTC
Duration: 1h

Affected: Web apps

Timeline · 2 updates

investigating Mar 09, 2026, 12:05 PM UTC

Currently some of our customers are experiencing issues when trying to open Website Analytics in their Control Panel. We are investigating this and we will provide more updates as soon as possible.
resolved Mar 09, 2026, 01:05 PM UTC

Website Analytics access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Read the full incident report →

Major March 2, 2026

Website Builder performance issues

Detected by Pingoru: Mar 02, 2026, 07:48 AM UTC
Resolved: Mar 13, 2026, 12:39 PM UTC
Duration: 11d 4h

Affected: Web apps

Timeline · 2 updates

identified Mar 02, 2026, 07:48 AM UTC

We have identified an issue affecting certain customers using our Website Builder. The issue may result in: Problems when publishing Files or images not loading in the editor General slowness when making edits Our developers have identified the root cause of the issue and are actively working on a fix. For affected customers, the issue is intermittent - you may be able to publish successfully at a later time. We will provide further updates as soon as more information is available.
resolved Mar 13, 2026, 12:39 PM UTC

Website Builder access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Read the full incident report →

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