One incident

Issues with webmail

Minor Resolved View vendor source →

One experienced a minor incident on May 8, 2026 affecting Webmail, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 09:21 AM UTC
Resolved
May 08, 2026, 10:34 AM UTC
Duration
1h 13m
Detected by Pingoru
May 08, 2026, 09:21 AM UTC

Affected components

Webmail

Update timeline

  1. investigating May 08, 2026, 09:21 AM UTC

    We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

  2. resolved May 08, 2026, 10:34 AM UTC

    Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.