Resolved after 25 minutes, affecting Webmail and Mail services, on August 3, 2026.
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Affected components
Update timeline
- investigating Aug 03, 2026, 09:13 AM UTC
Some customers are currently unable to access webmail. We are looking into this and will keep you posted on the progress. Next update no later than 12:00 CEST.
- investigating Aug 03, 2026, 09:20 AM UTC
We are continuing to investigate this issue.
- resolved Aug 03, 2026, 09:39 AM UTC
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
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