One incident

Issue with the Companion app

Ongoing since 07:59 AM UTC.

investigating Nov 05, 2026, 07:59 AM UTC

We are currently investigating an issue where some customers may be unable to complete two-factor authentication (2FA) in the Companion App. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We apologize for any inconvenience this may cause and will provide another update as soon as more information becomes available.

Started
Nov 05, 2026, 07:59 AM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
Nov 05, 2026, 07:59 AM UTC

Update timeline

  1. investigating Nov 05, 2026, 07:59 AM UTC

    We are currently investigating an issue where some customers may be unable to complete two-factor authentication (2FA) in the Companion App. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We apologize for any inconvenience this may cause and will provide another update as soon as more information becomes available.

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