Ongoing since 07:59 AM UTC.
We are currently investigating an issue where some customers may be unable to complete two-factor authentication (2FA) in the Companion App. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We apologize for any inconvenience this may cause and will provide another update as soon as more information becomes available.
Update timeline
- investigating Nov 05, 2026, 07:59 AM UTC
We are currently investigating an issue where some customers may be unable to complete two-factor authentication (2FA) in the Companion App. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We apologize for any inconvenience this may cause and will provide another update as soon as more information becomes available.
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