Is One down?
Last checked 4m agoActive incident: Issue with website stastistics
One is reporting degraded performance right now (last checked 4m ago). Services are up but slower or partially failing.
Real-time One status, recent outages, and incident history — pulled directly from One's official status page at https://status.one.com every 5 minutes. Pingoru tracks 14 One services and has captured 20 incidents in the last 90 days (99.60% uptime). Get email, Slack, Discord, or webhook alerts the moment One reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Webstats
Timeline · 1 update
- identified · Jun 10, 2026, 12:27 PM UTC
For a while we have been experiencing issues with the weekly & monthly website statistics available in customer control panels. We are working on a new stable solution and expect to have it in place by 24th of June. If you rely on these statistics, please note that daily numbers are still available in the meantime. We apologize for any inconvenience this may have caused.
Latest: For a while we have been experiencing issues with the weekly & monthly website statistics available in customer control panels. We are working on a new stable solution and expect t…
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Recent outages & incidents
Past 90 days- Mail services
Timeline · 2 updates
- monitoring · Jul 17, 2026, 02:33 PM UTC
A maintenance window has been scheduled for mail servers, on July 17 from 23:30 to 01:30 CEST. Some users may experience short downtime periods during this maintenance window, which could affect email accessibility. If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
- resolved · Jul 17, 2026, 09:52 PM UTC
The scheduled maintenance has been completed.
Latest: The scheduled maintenance has been completed.
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- Databases
Timeline · 2 updates
- investigating · Jun 24, 2026, 09:04 AM UTC
Some customers are currently seeing "Unable to establish database connection" on their websites. We have identified the issue and our engineers are working to implement a fix We understand the impact this may have on your services and are prioritizing resolution. We will provide further updates as soon as more information becomes available.
- resolved · Jun 24, 2026, 09:24 AM UTC
Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new
Latest: Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contac…
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Timeline · 1 update
- identified · Jun 17, 2026, 09:09 AM UTC
There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment, we can only advise to wait for them to fix it.
Latest: There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment…
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- Mail services
Timeline · 2 updates
- investigating · Jun 09, 2026, 06:43 AM UTC
We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
- resolved · Jun 09, 2026, 06:55 AM UTC
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.
Latest: Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, pleas…
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- Webmail
Timeline · 2 updates
- investigating · May 08, 2026, 09:21 AM UTC
We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
- resolved · May 08, 2026, 10:34 AM UTC
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.
Latest: Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, pleas…
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See the full One outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse One outage history →Or sign up free to get alerts when One breaks · 10 free monitors · No credit card
- Scheduled maintenance on mail ResolvedStarted Jul 17, 2026, 02:33 PM UTC · Resolved Jul 17, 2026, 09:52 PM UTC · 7h 19m
- Issues with database connection ResolvedStarted Jun 24, 2026, 09:04 AM UTC · Resolved Jun 24, 2026, 09:24 AM UTC · 20m
- Started Jun 17, 2026, 09:09 AM UTC · Resolved Jun 17, 2026, 10:50 AM UTC · 1h 41m
- Issue with website stastistics OngoingStarted Jun 10, 2026, 12:27 PM UTC · ● 48d 18h
- Issues with webmail ResolvedStarted Jun 09, 2026, 06:43 AM UTC · Resolved Jun 09, 2026, 06:55 AM UTC · 12m
- Issues with webmail ResolvedStarted May 08, 2026, 09:21 AM UTC · Resolved May 08, 2026, 10:34 AM UTC · 1h 13m