Is One down?
Last checked 3m agoNo incidents right now.
One is operational right now. Last checked 3m ago; the most recent incident resolved 1d ago.
Real-time One status, recent outages, and incident history: pulled directly from One's official status page at status.one.com every 5 minutes. Pingoru tracks 14 One services and has captured 31 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment One reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Onlineshop
Timeline · 2 updates
- investigating · Oct 26, 2026, 10:24 AM UTC
Some customers may currently experience issues when using our webshop service. Our technical teams are working to restore normal service as quickly as possible. We apologize for the disruption. More updates will follow.
- resolved · Oct 26, 2026, 12:21 PM UTC
All services are fully operational and running normally. We have verified system functionality, and no further impact is expected at this time. Thank you for your patience while we worked to resolve the issue. Please let us know if you experience any further problems.
Latest: All services are fully operational and running normally. We have verified system functionality, and no further impact is expected at this time. Thank you for your patience while we…
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Timeline · 6 updates
- investigating · Oct 21, 2026, 10:55 AM UTC
We are aware of two recently discovered security vulnerabilities in PHP, a technology used by many websites. These vulnerabilities could potentially be exploited by attackers, which is why they are being treated as a high priority across the industry. Our technical teams are already preparing to implement the necessary security updates as soon as they become available. You do not need to take any action at this time. We are actively monitoring the situation and will share further updates through here.
- identified · Oct 21, 2026, 01:42 PM UTC
As we implement countermeasures to prevent malicious activity, some services may be temporarily disrupted. This includes uploads to websites, direct database access and calendar synchronization with third-party email applications. We are sorry for the inconvenience.
- identified · Oct 21, 2026, 02:41 PM UTC
The PHP security update is available and is currently being rolled out to our systems. Our technical teams are working on the rollout with full dedication. As soon as it is completed, we will inform you via this status page.
- identified · Oct 21, 2026, 02:52 PM UTC
All currently supported PHP version have now been patched. Thats PHP 8.2, 8.3 8.4 & 8.5 Older version are still being worked on. We will keep you updated when this is done
- monitoring · Oct 21, 2026, 04:44 PM UTC
Progress is being made, and CalDAV and phpMyAdmin are back online again We are actively monitoring the situation and will share further updates through here.
- resolved · Oct 22, 2026, 05:20 AM UTC
We have now updated all available PHP versions, and all temporary countermeasures implemented during the event have been rolled back. We consider the incident resolved. However, we will continue to closely monitor the situation to ensure ongoing stability.
Latest: We have now updated all available PHP versions, and all temporary countermeasures implemented during the event have been rolled back. We consider the incident resolved. However, we…
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- Webhosting
Timeline · 5 updates
- investigating · Oct 06, 2026, 07:12 PM UTC
We are currently experiencing issues with website access, causing timeouts or blank pages while trying to access websites, affecting some customers. As a result the following services might not be available: Website access Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
- identified · Oct 06, 2026, 07:47 PM UTC
The issue has been identified, and a fix is being implemented. We will keep you updated on the progress and resolution of this issue.
- monitoring · Oct 06, 2026, 08:21 PM UTC
A fix has been implemented, and we are monitoring the results. We will keep you updated on the progress and resolution of this issue.
- monitoring · Oct 06, 2026, 09:33 PM UTC
We are continuing to monitor for any further issues. We will keep you updated on the progress and resolution of this issue.
- resolved · Oct 07, 2026, 12:35 AM UTC
Website access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Latest: Website access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, pleas…
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- Website Builder
Timeline · 3 updates
- investigating · Sep 23, 2026, 10:19 AM UTC
We are currently experiencing issues with our website builder. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
- monitoring · Sep 23, 2026, 10:36 AM UTC
We are now starting to see improvements and most customers should by now have already regained access to Website Builder. Services are expected to be back up and fully running within the hour (by 13:30 CEST). Next update no later than that.
- resolved · Sep 23, 2026, 11:17 AM UTC
Website builder access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email.
Latest: Website builder access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with u…
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- Webmail
Timeline · 3 updates
- investigating · Sep 22, 2026, 07:58 AM UTC
We are currently facing an issue with our webmail, mail.one.com, throwing a blank page. It is being investigated as we speak and we will keep you informed. Next update no later than 11:00 CEST.
- identified · Sep 22, 2026, 08:22 AM UTC
The root cause of the issue has been identified and our engineers are working to implement a fix. Next update no later than 10:50 CEST.
- resolved · Sep 22, 2026, 08:42 AM UTC
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Latest: Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, pleas…
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See the full One outage history
9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 14 components checked every 5 minutesThe longest incident in the last year, Issue with website stastistics on June 10, 2026, ran for 76 days. 38 maintenance windows announced in the same period.
Most affected components, last 12 months
- Webmail8
- Mail services6
- Microsoft Exchange6
- Web apps6
- Website Builder2
Latest incidents
- Issues with webshop
Some customers may currently experience issues when using our webshop service. Our technical teams are working to restore normal service as quickly as…
- PHP vulnerability
We are aware of two recently discovered security vulnerabilities in PHP, a technology used by many websites. These vulnerabilities could potentially be…
- Issues with website access
We are currently experiencing issues with website access, causing timeouts or blank pages while trying to access websites, affecting some customers. As a…
- Issues with webshop ResolvedStarted Oct 26, 2026, 10:24 AM UTC · Resolved Oct 26, 2026, 12:21 PM UTC · 1h 57m
- PHP vulnerability ResolvedStarted Oct 21, 2026, 10:55 AM UTC · Resolved Oct 22, 2026, 05:20 AM UTC · 18h 25m
- Issues with website access ResolvedStarted Oct 06, 2026, 07:12 PM UTC · Resolved Oct 07, 2026, 12:35 AM UTC · 5h 22m
- Issues with Website builder ResolvedStarted Sep 23, 2026, 10:19 AM UTC · Resolved Sep 23, 2026, 11:17 AM UTC · 58m
- Issues with mail services ResolvedStarted Sep 22, 2026, 07:58 AM UTC · Resolved Sep 22, 2026, 08:42 AM UTC · 43m
- Email delivery issues with Microsoft ResolvedStarted Sep 04, 2026, 10:52 AM UTC · Resolved Sep 04, 2026, 09:47 PM UTC · 10h 54m
- Email issue ResolvedStarted Sep 04, 2026, 09:08 AM UTC · Resolved Sep 04, 2026, 09:38 AM UTC · 29m
- Started Sep 02, 2026, 10:14 AM UTC · Resolved Sep 02, 2026, 11:40 AM UTC · 1h 26m