One experienced a minor incident on September 22, 2026 affecting Webmail, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Webmail
Update timeline
- investigating Sep 22, 2026, 07:58 AM UTC
We are currently facing an issue with our webmail, mail.one.com, throwing a blank page. It is being investigated as we speak and we will keep you informed. Next update no later than 11:00 CEST.
- identified Sep 22, 2026, 08:22 AM UTC
The root cause of the issue has been identified and our engineers are working to implement a fix. Next update no later than 10:50 CEST.
- resolved Sep 22, 2026, 08:42 AM UTC
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.