Resolved after 1 hour 49 minutes, affecting Filemanager and Controlpanel, on November 5, 2026.
We are currently investigating an issue that is causing increased response times across several of our systems. While services remain available and operational, some requests may take longer than usual to complete. This may affect activities such as order creation, password resets for user and email accounts, MySQL database creation, and requests. At this stage, we are unable to provide an estimated resolution time. Our teams are actively working to identify the root cause and restore normal performance. We will continue to provide updates through this post as soon as additional information becomes available.
Affected components
Update timeline
- investigating Nov 05, 2026, 01:54 PM UTC
We are currently investigating an issue that is causing increased response times across several of our systems. While services remain available and operational, some requests may take longer than usual to complete. This may affect activities such as order creation, password resets for user and email accounts, MySQL database creation, and requests. At this stage, we are unable to provide an estimated resolution time. Our teams are actively working to identify the root cause and restore normal performance. We will continue to provide updates through this post as soon as additional information becomes available.
- resolved Nov 05, 2026, 03:44 PM UTC
This incident has been resolved.
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