One incident

Mailsend Issue

Ongoing since 07:53 AM UTC, affecting Mail services.

investigating Nov 08, 2026, 07:53 AM UTC

We are currently experiencing issues with our mail servers, causing mail not to be delivered to recipients like Hotmail & Outlook. To fix this, you need to create SPF & DMARC records on your domain. You can follow these guides from our Help page: https://help.one.com/hc/en-us/articles/115005595945-Add-an-SPF-record https://help.one.com/hc/en-us/articles/360015855998-How-do-I-create-a-DMARC-record Or migrated customers can enable this via Domain > DNS Settings > DNS Records.

Started: Nov 08, 2026, 07:53 AM UTC
Resolved: Ongoing
Duration: ● 5m
Detected by Pingoru: Nov 08, 2026, 07:53 AM UTC

Affected components

Mail services

Update timeline

investigating Nov 08, 2026, 07:53 AM UTC

We are currently experiencing issues with our mail servers, causing mail not to be delivered to recipients like Hotmail & Outlook. To fix this, you need to create SPF & DMARC records on your domain. You can follow these guides from our Help page: https://help.one.com/hc/en-us/articles/115005595945-Add-an-SPF-record https://help.one.com/hc/en-us/articles/360015855998-How-do-I-create-a-DMARC-record Or migrated customers can enable this via Domain > DNS Settings > DNS Records.

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