Odysseyware Outage History

Odysseyware is up right now

Odysseyware had 65 outages in the last 2 years totaling 451h 14m of downtime — averaging 2.7 incidents per month.

There were 65 Odysseyware outages since September 26, 2025 totaling 451h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.odysseyware.com

Major September 18, 2026

Imagine Learning Classroom - Some Users Experience Errors

Detected by Pingoru
Sep 18, 2026, 02:48 PM UTC
Resolved
Sep 18, 2026, 04:35 PM UTC
Duration
1h 47m
Affected: Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 4 updates
  1. investigating Sep 18, 2026, 02:48 PM UTC

    Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Some users are experiencing errors in page loading, others have pages loading slowly, and others have not issues. We apologize for the inconvenience and will provide an update soon.

  2. identified Sep 18, 2026, 03:26 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Sep 18, 2026, 03:48 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Sep 18, 2026, 04:35 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Major September 16, 2026

IL On Demand - Degraded Performance due to Salesforce

Detected by Pingoru
Sep 16, 2026, 12:12 PM UTC
Resolved
Sep 16, 2026, 01:29 PM UTC
Duration
1h 16m
Affected: Professional Learning Self ServiceProduct Allocation Self Service
Timeline · 4 updates
  1. identified Sep 16, 2026, 12:12 PM UTC

    We are currently experiencing intermittent performance degradation resulting from an incident on Salesforce's platform. Salesforce's technical team has been notified and is actively investigating the issue to implement a resolution. Please note that this disruption may also affect educators access to ILOD-related features and functionality that depend on Salesforce services. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Sep 16, 2026, 12:52 PM UTC

    Salesforce has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. monitoring Sep 16, 2026, 01:06 PM UTC

    Salesforce has restored service, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Sep 16, 2026, 01:29 PM UTC

    Salesforce has restored service and system performance has remained stable following one hour of monitoring. The intermittent degradation impacting Salesforce and related ILOD functionality appears to be resolved. We will continue to monitor, but no further impact is expected at this time. We apologize for the prior inconvenience.

Read the full incident report →

Critical September 14, 2026

Imagine Learning Classroom - Users Cannot Log In or Use Applications

Detected by Pingoru
Sep 14, 2026, 05:37 PM UTC
Resolved
Sep 14, 2026, 07:52 PM UTC
Duration
2h 15m
Affected: Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 5 updates
  1. investigating Sep 14, 2026, 05:37 PM UTC

    Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users see an error message when they attempt log in or use the IL Classroom applications. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Sep 14, 2026, 05:43 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. identified Sep 14, 2026, 05:54 PM UTC

    Some users are still experience issues. We are continuing to investigate. We will continue to update progress.

  4. monitoring Sep 14, 2026, 06:06 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  5. resolved Sep 14, 2026, 07:52 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor September 11, 2026

Imagine Edgenuity and EdgeEX - Essay Scoring is Delayed

Detected by Pingoru
Sep 11, 2026, 02:36 PM UTC
Resolved
Sep 11, 2026, 09:52 PM UTC
Duration
7h 16m
Affected: Imagine EdgenuityImagine EdgeEX
Timeline · 3 updates
  1. investigating Sep 11, 2026, 02:36 PM UTC

    Our team is actively investigating an issue impacting users of Imagine EdgeEX and Edgenuity. Automated essay scoring may be delayed due to to issues with one of our partner services. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Sep 11, 2026, 06:58 PM UTC

    The scoring is working as expected, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Sep 11, 2026, 09:52 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor September 11, 2026

Imagine Edgenuity : Some Educators Are Not Able To Unlock Their Student's Assessments

Detected by Pingoru
Sep 11, 2026, 01:55 PM UTC
Resolved
Sep 11, 2026, 03:24 PM UTC
Duration
1h 28m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 4 updates
  1. investigating Sep 11, 2026, 01:55 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some educators are not able to unlock their student's assessments We apologize for the inconvenience and will provide an update soon.

  2. identified Sep 11, 2026, 02:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2026, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2026, 03:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026

Imagine Math - Users in Pre-K to 2nd Grade Experiencing Error Message After Signing In

Detected by Pingoru
Sep 01, 2026, 07:16 PM UTC
Resolved
Sep 01, 2026, 08:29 PM UTC
Duration
1h 13m
Affected: Imagine Math
Timeline · 4 updates
  1. investigating Sep 01, 2026, 07:16 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Math. Pre-K through 2nd grade users may experience an error message after signing in. We apologize for the inconvenience and will provide an update soon.

  2. identified Sep 01, 2026, 07:35 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Sep 01, 2026, 07:42 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Sep 01, 2026, 08:29 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor August 28, 2026

Imagine EdgeEX - Some Completed Activities Presenting Grading Alerts

Detected by Pingoru
Aug 28, 2026, 03:11 PM UTC
Resolved
Aug 28, 2026, 10:22 PM UTC
Duration
7h 11m
Affected: Imagine Instructional ServicesImagine EdgeEX
Timeline · 4 updates
  1. investigating Aug 28, 2026, 03:11 PM UTC

    Our team is actively investigating an issue impacting users of Imagine EdgeEX. Educators are seeing grading alerts for some completed activities. We apologize for the inconvenience and will provide an update soon.

  2. identified Aug 28, 2026, 03:25 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Aug 28, 2026, 07:55 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Aug 28, 2026, 10:22 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Major August 10, 2026

Imagine Español - Users Unable To Work On Activities

Detected by Pingoru
Aug 10, 2026, 06:50 PM UTC
Resolved
Aug 10, 2026, 07:44 PM UTC
Duration
53m
Affected: Imagine Español
Timeline · 3 updates
  1. investigating Aug 10, 2026, 06:50 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Español. Any user starting new lessons will see errors. We apologize for the inconvenience and will provide an update soon.

  2. investigating Aug 10, 2026, 07:43 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 10, 2026, 07:44 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Major July 23, 2026

Imagine Edgenuity Assessments not accessible for some students

Detected by Pingoru
Jul 23, 2026, 04:28 PM UTC
Resolved
Jul 23, 2026, 08:22 PM UTC
Duration
3h 53m
Affected: Imagine EdgenuityImagine EdgeEX
Timeline · 4 updates
  1. investigating Jul 23, 2026, 04:28 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students using the Proctorio lockdown browser are down Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams. Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/

  2. investigating Jul 23, 2026, 05:48 PM UTC

    Our team has not yet identified the cause of the issue on the Proctorio end. We will continue to update you on progress. For now, we are watching the Proctorio outage using an independent monitoring service: https://statusgator.com/services/proctorio Your patience is appreciated.

  3. investigating Jul 23, 2026, 07:00 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 23, 2026, 08:22 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor July 6, 2026

Imagine Odysseyware - Educators and Administrators Cannot View Messages and Some Alerts

Detected by Pingoru
Jul 06, 2026, 03:15 PM UTC
Resolved
Jul 06, 2026, 06:08 PM UTC
Duration
2h 52m
Affected: Imagine Odysseyware
Timeline · 3 updates
  1. investigating Jul 06, 2026, 03:15 PM UTC

    Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Jul 06, 2026, 04:56 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Jul 06, 2026, 06:08 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Critical July 1, 2026

Multiple Products - Some students cannot complete activities

Detected by Pingoru
Jul 01, 2026, 01:35 PM UTC
Resolved
Jul 01, 2026, 05:05 PM UTC
Duration
3h 29m
Affected: Imagine MyPath K-12Imagine EdgeEXImagine+ Assessment
Timeline · 4 updates
  1. investigating Jul 01, 2026, 01:35 PM UTC

    Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

  2. investigating Jul 01, 2026, 01:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 01, 2026, 02:33 PM UTC

    A fix has been implemented and we are monitoring its results.

  4. resolved Jul 01, 2026, 05:05 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor June 15, 2026

Imagine Edgenuity - Some Users are Experiencing Issues with Login, Slowness, and Errors

Detected by Pingoru
Jun 15, 2026, 04:04 PM UTC
Resolved
Jun 18, 2026, 10:12 PM UTC
Duration
3d 6h
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 4 updates
  1. investigating Jun 15, 2026, 04:04 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Jun 15, 2026, 04:21 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. monitoring Jun 17, 2026, 09:02 PM UTC

    Isolated incidents where some users experience issues with login, slowness, or errors.

  4. resolved Jun 18, 2026, 10:12 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor June 2, 2026

IL Classroom - Teacher Assignment Page Slow Loading

Detected by Pingoru
Jun 02, 2026, 05:33 PM UTC
Resolved
Jun 02, 2026, 06:49 PM UTC
Duration
1h 16m
Affected: Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 2 updates
  1. investigating Jun 02, 2026, 05:33 PM UTC

    Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

  2. resolved Jun 02, 2026, 06:49 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor May 29, 2026

Imagine EdgeEX - Students cannot open activities

Detected by Pingoru
May 29, 2026, 11:33 PM UTC
Resolved
May 29, 2026, 11:48 PM UTC
Duration
15m
Affected: Imagine EdgeEX
Timeline · 3 updates
  1. investigating May 29, 2026, 11:33 PM UTC

    Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

  2. monitoring May 29, 2026, 11:43 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved May 29, 2026, 11:48 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Major May 26, 2026

Imagine Illustrative Mathematics 6-8 - Users Cannot Access Product

Detected by Pingoru
May 26, 2026, 05:51 PM UTC
Resolved
May 26, 2026, 06:28 PM UTC
Duration
36m
Affected: Imagine Learning Illustrative Mathematics
Timeline · 4 updates
  1. investigating May 26, 2026, 05:51 PM UTC

    Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

  2. monitoring May 26, 2026, 06:18 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. monitoring May 26, 2026, 06:18 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 26, 2026, 06:28 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Major May 20, 2026

Instructional Services and Academies - Some Students Cannot Open Imagine Edgenuity

Detected by Pingoru
May 20, 2026, 04:55 PM UTC
Resolved
May 21, 2026, 07:29 PM UTC
Duration
1d 2h
Affected: Imagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 3 updates
  1. investigating May 20, 2026, 04:55 PM UTC

    Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

  2. monitoring May 21, 2026, 06:19 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved May 21, 2026, 07:29 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Critical May 7, 2026

Imagine Learning Classroom - Users Cannot Log In

Detected by Pingoru
May 07, 2026, 05:30 PM UTC
Resolved
May 07, 2026, 07:03 PM UTC
Duration
1h 33m
Affected: Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 3 updates
  1. investigating May 07, 2026, 05:30 PM UTC

    Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

  2. monitoring May 07, 2026, 05:41 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved May 07, 2026, 07:03 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Critical April 30, 2026

Imagine Edgenuity and Imagine EdgeEX - students and teachers experiencing errors

Detected by Pingoru
Apr 30, 2026, 04:21 PM UTC
Resolved
Apr 30, 2026, 10:45 PM UTC
Duration
6h 23m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 2 updates
  1. investigating Apr 30, 2026, 04:21 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.

  2. resolved Apr 30, 2026, 10:45 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor April 29, 2026

Imagine MyPath and Imagine Español - Student Usage Reports are Not Accurate

Detected by Pingoru
Apr 29, 2026, 04:16 PM UTC
Resolved
May 03, 2026, 05:02 PM UTC
Duration
4d
Affected: Imagine MyPath K-12Imagine Español
Timeline · 4 updates
  1. investigating Apr 29, 2026, 04:16 PM UTC

    Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Student usage reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.

  2. identified Apr 29, 2026, 04:42 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Apr 29, 2026, 06:51 PM UTC

    Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.

  4. resolved May 03, 2026, 05:02 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor April 24, 2026

Imagine Edgenuity Scoring Alerts Appearing for Auto-Graded Activities

Detected by Pingoru
Apr 24, 2026, 03:13 PM UTC
Resolved
Apr 24, 2026, 06:13 PM UTC
Duration
2h 59m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 4 updates
  1. investigating Apr 24, 2026, 03:13 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

  2. identified Apr 24, 2026, 03:14 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Apr 24, 2026, 05:34 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Apr 24, 2026, 06:13 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor April 9, 2026

Imagine Edgenuity - Schedules Created by Administrators not Running

Detected by Pingoru
Apr 09, 2026, 07:21 PM UTC
Resolved
Apr 17, 2026, 12:14 AM UTC
Duration
7d 4h
Affected: Imagine Edgenuity
Timeline · 2 updates
  1. investigating Apr 09, 2026, 07:21 PM UTC

    Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.

  2. resolved Apr 17, 2026, 12:14 AM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor April 9, 2026

Twig Science - Intermittent issues with accessing class data.

Detected by Pingoru
Apr 09, 2026, 02:36 PM UTC
Resolved
Apr 09, 2026, 04:01 PM UTC
Duration
1h 24m
Affected: Twig Science
Timeline · 4 updates
  1. investigating Apr 09, 2026, 02:36 PM UTC

    Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

  2. identified Apr 09, 2026, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Educators and Students may experience outdated rosters.

Detected by Pingoru
Apr 08, 2026, 02:26 PM UTC
Resolved
Apr 09, 2026, 11:44 AM UTC
Duration
21h 18m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoStudySyncImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine Purpose 6-12Imagine+ Assessment
Timeline · 3 updates
  1. identified Apr 08, 2026, 02:26 PM UTC

    Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Apr 08, 2026, 02:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 11:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 6, 2026

Imagine Edgenuity - Users Experiencing Errors, Slow Loading Issues

Detected by Pingoru
Apr 06, 2026, 05:57 PM UTC
Resolved
Apr 06, 2026, 11:16 PM UTC
Duration
5h 18m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 3 updates
  1. investigating Apr 06, 2026, 05:57 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Apr 06, 2026, 06:40 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Apr 06, 2026, 11:16 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →

Minor April 1, 2026

Multiple Products - Real-Time Reports are Behind

Detected by Pingoru
Apr 01, 2026, 08:26 PM UTC
Resolved
Apr 01, 2026, 10:33 PM UTC
Duration
2h 6m
Affected: Imagine MyPath K-12Imagine Language & LiteracyImagine EspañolImagine Purpose K-5Imagine MathImagine+ Assessment
Timeline · 4 updates
  1. investigating Apr 01, 2026, 08:26 PM UTC

    Our team is actively investigating an issue where real-time reports are not reflecting the most recent data. We apologize for the inconvenience and will provide an update soon.

  2. investigating Apr 01, 2026, 09:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 01, 2026, 10:18 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Apr 01, 2026, 10:33 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Read the full incident report →