Odysseyware incident

Imagine Edgenuity and EdgeEX - Essay Scoring is Delayed

Minor Resolved View vendor source →

Odysseyware experienced a minor incident on September 11, 2026 affecting Imagine Edgenuity and Imagine EdgeEX, lasting 7h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 02:36 PM UTC
Resolved
Sep 11, 2026, 09:52 PM UTC
Duration
7h 16m
Detected by Pingoru
Sep 11, 2026, 02:36 PM UTC

Affected components

Imagine EdgenuityImagine EdgeEX

Update timeline

  1. investigating Sep 11, 2026, 02:36 PM UTC

    Our team is actively investigating an issue impacting users of Imagine EdgeEX and Edgenuity. Automated essay scoring may be delayed due to to issues with one of our partner services. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Sep 11, 2026, 06:58 PM UTC

    The scoring is working as expected, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Sep 11, 2026, 09:52 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.