Odysseyware incident

Instructional Services and Academies - Some Students Cannot Open Imagine Edgenuity

Major Ongoing View vendor source →

Odysseyware is currently experiencing a major incident affecting Imagine Instructional Services and Brightspire Virtual Schools and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 04:55 PM UTC
Resolved
Ongoing
Duration
● 5h 6m
Detected by Pingoru
May 20, 2026, 04:55 PM UTC

Affected components

Imagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent

Update timeline

  1. investigating May 20, 2026, 04:55 PM UTC

    Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.