Odysseyware Outage History

Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue affecting Students and Educators using Imagine EdgeEX. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue impacting users Imagine Edgenuity. Some users are presented an error message on some activities. We apologize for the inconvenience and will provide an update soon.

We have been notified by Clever that their service is degraded. For more information, please visit their status page status.Clever.com

We are continuing to investigate this issue.

Our team is actively investigating an issue affecting educators using Imagine EdgeEX. Launchpad alerts are incorrectly including activities that have already been completed. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue impacting users of Imagine MyPath K-12 and Imagine Purpose K-5. Users may experience slow load time and intermittent errors. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue affecting users of Imagine Edgenuity. Some students are being logged out while using Imagine Edgenuity. We apologize for the inconvenience and will provide an update as soon as possible.

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some students are being logged out of Imagine Edgenuity when selecting Next Activity. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and Educators cannot log in to Imagine Edgenuity and Imagine EdgeEX We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue impacting districts that use CSV uploads to create enrollments for Twig Science. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue causing Administrator Reports to not load in Imagine Edgenuity and Imagine EdgeEX. We apologize for the inconvenience and will provide an update as soon as possible.

We are currently investigating this issue.

In partnership with ClassLink, we’ve determined the root cause appears to be related to ClassLink. Their team is actively working with affected districts. We are closely monitoring the situation and will provide updates as more information becomes available.

ClassLink services are currently degraded. For more information, please visit their status page: status.classlink.com

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators are currently experiencing slow response times and intermittent page errors. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue impacting users of Imagine MyPath K-12 and Imagine Purpose K-5. Educators are currently unable to view Student Progress contents. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating an issue impacting users of Imagine MyPath K-12 and Imagine+ Assessment. Users may not be able to access formative assessments. We apologize for the inconvenience and will provide an update soon.

Our team is actively investigating the login issues and slowness impacting some educators on Imagine Edgenuity and Imagine EdgeEX. Thank you for your patience—we’ll provide an update shortly.

The plagiarism checker used for Imagine Edgenuity and Imagine EdgeEX writing activities is currently not returning results. We are working with the vendor to resolve the issue as quickly as possible. Students can continue progressing through their coursework. Teachers who rely on plagiarism reports will be affected until the issue is fixed. We will share updates as soon as more information is available. Thank you for your patience.

We are currently investigating an issue affecting some Imagine Edgenuity and Imagine EdgeEX users who log in through Clever SSO. In certain cases, users may be immediately logged out after attempting to sign in. Clearing or removing browser cookies has been shown to resolve the issue for many users, but our team is continuing to investigate the root cause. We apologize for the inconvenience and appreciate your patience. We will provide an update as soon as more information is available.

We are currently investigating an issue where educator reports do not reflect recent activity. Students are still able to use Imagine Math and Imagine Math Facts.

We are aware of the global AWS outage currently affecting multiple technology platforms. While Imagine Learning’s core platforms remain stable and fully operational, some third-party tools that integrate with our products — including ClassLink, Clever, and certain assessment services — may experience intermittent disruptions. We are monitoring the situation closely and will post updates here if anything changes. Thank you for your patience as we navigate this broader cloud infrastructure issue.

Our team is actively investigating an issue impacting users of Twig Science. All users are unable to load the site and are not able to log in. We apologize for the inconvenience and will provide an update soon.

We have been notified by Clever that their service is degraded. For more information, please visit their status page: status.clever.com

Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Educators are currently experiencing issues with access to the wiki and missing content. This is only impacting EL Education content. The current workaround is to go back to the parent wiki page, and then navigate to the appropriate link. We apologize for the inconvenience and will provide an update soon.

Further investigation has determined that other curriculum may be impacted, including content from Illustrative Mathematics.