Odysseyware incident

Imagine Learning Classroom - Users Cannot Log In

Critical Resolved View vendor source →

Odysseyware experienced a critical incident on May 7, 2026 affecting Imagine Learning EL Education and Imagine Learning Guidebooks and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 05:30 PM UTC
Resolved
May 07, 2026, 07:03 PM UTC
Duration
1h 33m
Detected by Pingoru
May 07, 2026, 05:30 PM UTC

Affected components

Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education

Update timeline

  1. investigating May 07, 2026, 05:30 PM UTC

    Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

  2. monitoring May 07, 2026, 05:41 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved May 07, 2026, 07:03 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.