Odysseyware incident

Imagine Edgenuity : Some Educators Are Not Able To Unlock Their Student's Assessments

Minor Resolved View vendor source →

Odysseyware experienced a minor incident on September 11, 2026 affecting Imagine Edgenuity and Imagine Instructional Services and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 01:55 PM UTC
Resolved
Sep 11, 2026, 03:24 PM UTC
Duration
1h 28m
Detected by Pingoru
Sep 11, 2026, 01:55 PM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent

Update timeline

  1. investigating Sep 11, 2026, 01:55 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some educators are not able to unlock their student's assessments We apologize for the inconvenience and will provide an update soon.

  2. identified Sep 11, 2026, 02:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2026, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2026, 03:24 PM UTC

    This incident has been resolved.