Odysseyware incident

(Imagine Learning products) - (Were Seeing Issues With Student Experience)

Resolved after 56 minutes, affecting Imagine Language & Literacy and Imagine Español, on November 6, 2026.

resolved Nov 06, 2026, 08:06 PM UTC

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Started
Nov 06, 2026, 07:10 PM UTC
Resolved
Nov 06, 2026, 08:06 PM UTC
Duration
56m
Detected by Pingoru
Nov 06, 2026, 07:10 PM UTC

Affected components

Imagine Language & LiteracyImagine Español

Update timeline

  1. investigating Nov 06, 2026, 07:10 PM UTC

    Our team is actively investigating an issue impacting users of (Imagine Learning And Literacy and Español). (Students won’t be able to write/receive booster bits (student-facing currency), also user settings may revert to defaults). We apologize for the inconvenience and will provide an update soon.

  2. investigating Nov 06, 2026, 07:47 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 06, 2026, 07:49 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. monitoring Nov 06, 2026, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 06, 2026, 08:06 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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