Odysseyware incident

Twig Science - Users Cannot Log In to Twig Elementary

Major Resolved View vendor source →

Odysseyware experienced a major incident on September 24, 2026 affecting Twig Science, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 04:22 PM UTC
Resolved
Sep 24, 2026, 09:06 PM UTC
Duration
4h 44m
Detected by Pingoru
Sep 24, 2026, 04:22 PM UTC

Affected components

Twig Science

Update timeline

  1. investigating Sep 24, 2026, 04:22 PM UTC

    Our team is actively investigating an issue impacting users of Twig Science. Users cannot log in to Twig Elementary. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Sep 24, 2026, 04:36 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Sep 24, 2026, 09:06 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.