Odysseyware experienced a minor incident on October 5, 2026 affecting Imagine Learning EL Education and Imagine Learning Guidebooks and 1 more component, lasting 7h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2026, 12:56 PM UTC
We are investigating an issue causing delays with rostering updates in Imagine Math. Recent roster changes may not be reflected yet. Imagine Math remains available, and no data loss is expected. We will provide an update soon. Our team is actively working to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information is available.
- investigating Oct 05, 2026, 01:04 PM UTC
We are continuing to investigate this issue.
- identified Oct 05, 2026, 01:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2026, 05:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 05, 2026, 06:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 05, 2026, 08:36 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.