Odysseyware incident
Imagine Edgenuity Assessments not accessible for some students
Odysseyware experienced a major incident on July 23, 2026 affecting Imagine Edgenuity and Imagine EdgeEX, lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 04:28 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students using the Proctorio lockdown browser are down Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams. Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/
- investigating Jul 23, 2026, 05:48 PM UTC
Our team has not yet identified the cause of the issue on the Proctorio end. We will continue to update you on progress. For now, we are watching the Proctorio outage using an independent monitoring service: https://statusgator.com/services/proctorio Your patience is appreciated.
- investigating Jul 23, 2026, 07:00 PM UTC
We are continuing to investigate this issue.
- resolved Jul 23, 2026, 08:22 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.