NinjaOne Outage History

NinjaOne is up right now

NinjaOne had 44 outages in the last 2 years totaling 442h 29m of downtime — averaging 1.8 incidents per month.

There were 44 NinjaOne outages since July 1, 2025 totaling 442h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ninjaone.com

Minor June 11, 2026

US - Scheduled reports - Performance Degraded

Detected by Pingoru
Jun 11, 2026, 02:46 PM UTC
Resolved
Jun 11, 2026, 05:00 PM UTC
Duration
2h 13m
Affected: United States (US)
Timeline · 4 updates
  1. investigating Jun 11, 2026, 02:46 PM UTC

    We’re currently investigating problems with scheduled reports.

  2. identified Jun 11, 2026, 03:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2026, 05:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

FedRAMP Moderate - Apple Push Notification Issues

Detected by Pingoru
Jun 09, 2026, 08:48 PM UTC
Resolved
Jun 09, 2026, 11:08 PM UTC
Duration
2h 20m
Affected: Federal (Moderate)
Timeline · 5 updates
  1. investigating Jun 09, 2026, 08:48 PM UTC

    We are currently investigating an issue with Apple Push Notifications.

  2. identified Jun 09, 2026, 08:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 09, 2026, 10:04 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 09, 2026, 10:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 09, 2026, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 8, 2026

NA - Investigating issues with agent installer generation

Detected by Pingoru
Jun 08, 2026, 08:15 PM UTC
Resolved
Jun 08, 2026, 10:30 PM UTC
Duration
2h 14m
Affected: United States (US)
Timeline · 4 updates
  1. investigating Jun 08, 2026, 08:15 PM UTC

    We are currently investigating an issue with locations not populating for some organizations in the agent installer generator pop-up in the NinjaOne web console.

  2. identified Jun 08, 2026, 09:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 08, 2026, 10:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 08, 2026, 10:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

FedRAMP Moderate - Issues accessing NinjaOne user portal

Detected by Pingoru
May 18, 2026, 08:19 PM UTC
Resolved
May 18, 2026, 09:47 PM UTC
Duration
1h 28m
Affected: Federal (Moderate)
Timeline · 4 updates
  1. investigating May 18, 2026, 08:19 PM UTC

    We are aware of an issue accessing the NinjaOne user portal for a period of about 10 minutes from approximately 19:30 to 19:40 UTC today. We are investigating these reports. All services are fully operational at this time.

  2. investigating May 18, 2026, 09:22 PM UTC

    We are continuing to investigate this issue. All services continue to be fully operational at this time.

  3. resolved May 18, 2026, 09:47 PM UTC

    This incident has been resolved.

  4. postmortem May 19, 2026, 01:03 AM UTC

    At 19:31 UTC on Monday, May 18, 2026, we experienced a container lifecycle event that led to a brief performance impact of around 10 minutes where the user portal was inaccessible.

Read the full incident report →

Notice May 4, 2026

Investigating reports of intermittent login issues.

Detected by Pingoru
May 04, 2026, 05:42 PM UTC
Resolved
May 04, 2026, 06:55 PM UTC
Duration
1h 13m
Affected: United States (US)
Timeline · 2 updates
  1. investigating May 04, 2026, 05:42 PM UTC

    We are currently investigating this issue.

  2. resolved May 04, 2026, 06:55 PM UTC

    No identified disruptions; the previously reported connectivity issues appear isolated to local internet routing in specific localities.

Read the full incident report →

Minor May 1, 2026

Investigating intermittent UI issues

Detected by Pingoru
May 01, 2026, 03:53 PM UTC
Resolved
May 01, 2026, 05:43 PM UTC
Duration
1h 50m
Affected: Federal (Moderate)
Timeline · 5 updates
  1. investigating May 01, 2026, 03:53 PM UTC

    We are currently investigating this issue.

  2. identified May 01, 2026, 04:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 01, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 01, 2026, 05:34 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 01, 2026, 05:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

US2 - MDM Service - Performance Degraded

Detected by Pingoru
Apr 29, 2026, 09:21 PM UTC
Resolved
Apr 29, 2026, 09:45 PM UTC
Duration
24m
Affected: United States (US2)
Timeline · 4 updates
  1. investigating Apr 29, 2026, 09:21 PM UTC

    NinjaOne has identified a service issue that may affect customer performance with the Apple MDM product. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at [email protected]. Thank you for your patience.

  2. identified Apr 29, 2026, 09:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 29, 2026, 09:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2026, 09:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Service Issue - Performance Degraded

Detected by Pingoru
Apr 16, 2026, 02:17 PM UTC
Resolved
Apr 16, 2026, 05:28 PM UTC
Duration
3h 11m
Affected: United States (US)Europe (EU)Australia (OC)Canada (CA)
Timeline · 2 updates
  1. investigating Apr 16, 2026, 02:17 PM UTC

    NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at [email protected]. Thank you for your patience.

  2. resolved Apr 16, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Public API endpoint issue: devices-detailed

Detected by Pingoru
Apr 16, 2026, 12:35 PM UTC
Resolved
Apr 16, 2026, 08:27 PM UTC
Duration
7h 52m
Affected: Europe (EU)Australia (OC)Canada (CA)United States (US2)
Timeline · 5 updates
  1. investigating Apr 16, 2026, 12:35 PM UTC

    Known issue with the devices-detailed Public API endpoint now requiring pagination. We are working on rolling back this change. Until it is fixed customers can access all devices using the pageSize and after query parameters.

  2. identified Apr 16, 2026, 03:23 PM UTC

    We expect to have a hotfix ready and deployed within the next two hours. This will result in a brief disruption of the API while we apply the hotfix, but it is expected to be brief

  3. monitoring Apr 16, 2026, 04:42 PM UTC

    A hotfix has been deployed and we are currently validating the change.

  4. monitoring Apr 16, 2026, 06:14 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 16, 2026, 08:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

EU - Agents reporting Offline

Detected by Pingoru
Apr 08, 2026, 09:21 AM UTC
Resolved
Apr 08, 2026, 10:38 AM UTC
Duration
1h 16m
Affected: Europe (EU)
Timeline · 5 updates
  1. investigating Apr 08, 2026, 09:21 AM UTC

    EU - Agents reporting Offline

  2. identified Apr 08, 2026, 09:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 08, 2026, 09:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 08, 2026, 09:53 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 08, 2026, 10:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

CA - Web Portal Login Issues

Detected by Pingoru
Apr 01, 2026, 08:45 AM UTC
Resolved
Apr 01, 2026, 04:35 PM UTC
Duration
7h 49m
Affected: Canada (CA)
Timeline · 7 updates
  1. investigating Apr 01, 2026, 08:45 AM UTC

    NinjaOne is aware of service issues affecting web portal login. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at [email protected].

  2. investigating Apr 01, 2026, 09:22 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 01, 2026, 09:41 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 01, 2026, 10:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 01, 2026, 11:52 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 01, 2026, 02:19 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Apr 01, 2026, 04:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

Portal service degradation for Apple MDM devices

Detected by Pingoru
Mar 11, 2026, 02:50 PM UTC
Resolved
Mar 11, 2026, 03:53 PM UTC
Duration
1h 3m
Affected: Canada (CA)United States (US2)
Timeline · 5 updates
  1. investigating Mar 11, 2026, 02:50 PM UTC

    NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal: - Apps - MDM Apple - Permission - MDM connections - Device Dashboard - Overview tab (loading APN info for Apple devices) We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at [email protected].

  2. investigating Mar 11, 2026, 03:10 PM UTC

    We are continuing to investigate the issue. We are updating the scope to note we are seeing similar behavior in the US2 region as well.

  3. identified Mar 11, 2026, 03:16 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 11, 2026, 03:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 11, 2026, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 25, 2026

Ninja Remote Intermittent Connections issues - Federal

Detected by Pingoru
Feb 25, 2026, 10:18 PM UTC
Resolved
Feb 26, 2026, 01:56 AM UTC
Duration
3h 38m
Affected: Federal (Moderate)
Timeline · 5 updates
  1. investigating Feb 25, 2026, 10:18 PM UTC

    Some clients are experiencing Intermittent issues with establishing NinjaRemote connections due to their Agent Offline status. We are investigating the cause of this issue and wil report back soon.

  2. identified Feb 25, 2026, 11:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2026, 11:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 25, 2026, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 01:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 19, 2026

OC branded domain access issues

Detected by Pingoru
Feb 19, 2026, 07:57 PM UTC
Resolved
Feb 20, 2026, 02:04 AM UTC
Duration
6h 7m
Affected: Australia (OC)
Timeline · 7 updates
  1. investigating Feb 19, 2026, 07:57 PM UTC

    We are currently investigating issues with branded domains in OC

  2. investigating Feb 19, 2026, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 19, 2026, 10:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Feb 19, 2026, 10:33 PM UTC

    The current issue is only affecting the branded domains. As an alternative, the non-branded domain of oc.ninjarmm.com remains fully operational and can be accessed by all customers, regardless of branding usage. We are continuing to work on restoring service.

  5. identified Feb 20, 2026, 12:26 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Feb 20, 2026, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Feb 20, 2026, 02:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 5, 2026

Service Issue - Response Time High

Detected by Pingoru
Feb 05, 2026, 09:52 AM UTC
Resolved
Feb 05, 2026, 08:59 PM UTC
Duration
11h 6m
Affected: Europe (EU)
Timeline · 4 updates
  1. investigating Feb 05, 2026, 09:52 AM UTC

    Service Issue - Response Time High - Degraded Performance

  2. identified Feb 05, 2026, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 05, 2026, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 05, 2026, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026

SaaS Backup Portal Issues

Detected by Pingoru
Jan 29, 2026, 08:17 PM UTC
Resolved
Jan 29, 2026, 10:35 PM UTC
Duration
2h 17m
Affected: United States (US)Canada (CA)
Timeline · 3 updates
  1. identified Jan 29, 2026, 08:17 PM UTC

    We're investigating reports of UI access issues when navigating from the NinjaOne Portal to our SaaS Backup Portal. We've confirmed that all backups are still running, and this is isolated to navigation in the UI only.

  2. identified Jan 29, 2026, 08:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jan 29, 2026, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2026

OC - Web Portal Timeouts

Detected by Pingoru
Jan 27, 2026, 06:56 AM UTC
Resolved
Jan 27, 2026, 09:05 AM UTC
Duration
2h 8m
Affected: Australia (OC)
Timeline · 3 updates
  1. investigating Jan 27, 2026, 06:56 AM UTC

    Web Portal Timeouts

  2. monitoring Jan 27, 2026, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2026, 09:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2026

Ticketing Email Delay (Third Party Outage)

Detected by Pingoru
Jan 22, 2026, 08:29 PM UTC
Resolved
Jan 23, 2026, 01:38 AM UTC
Duration
5h 8m
Affected: United States (US)Europe (EU)Australia (OC)Canada (CA)United States (US2)
Timeline · 7 updates
  1. investigating Jan 22, 2026, 08:29 PM UTC

    Due to third party email provider outage some ticketing email may be delayed. We are investigating the issue.

  2. identified Jan 22, 2026, 08:32 PM UTC

    The issue has been identified to a third party email provider outage that is impacting North America regions.

  3. identified Jan 22, 2026, 09:43 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 22, 2026, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jan 22, 2026, 11:44 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Jan 23, 2026, 12:48 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jan 23, 2026, 01:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 13, 2026

Ticketing creation delayed

Detected by Pingoru
Jan 13, 2026, 06:28 PM UTC
Resolved
Jan 13, 2026, 11:05 PM UTC
Duration
4h 37m
Affected: United States (US)
Timeline · 4 updates
  1. investigating Jan 13, 2026, 06:28 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 13, 2026, 06:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 13, 2026, 06:54 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 13, 2026, 11:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 15, 2025

There is a small percentage of agent connection issues

Detected by Pingoru
Dec 15, 2025, 07:02 PM UTC
Resolved
Dec 15, 2025, 07:41 PM UTC
Duration
39m
Affected: United States (US)
Timeline · 3 updates
  1. identified Dec 15, 2025, 07:02 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 15, 2025, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2025, 07:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 12, 2025

Ninja Remote degraded

Detected by Pingoru
Dec 12, 2025, 12:37 PM UTC
Resolved
Dec 12, 2025, 06:35 PM UTC
Duration
5h 58m
Affected: Europe (EU)
Timeline · 6 updates
  1. investigating Dec 12, 2025, 12:37 PM UTC

    Ninja Remote deprecated

  2. investigating Dec 12, 2025, 12:44 PM UTC

    Ninja Remote degraded

  3. investigating Dec 12, 2025, 04:03 PM UTC

    We are continuing to investigate this issue.

  4. identified Dec 12, 2025, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Dec 12, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 12, 2025, 06:35 PM UTC

    This incident has been resolved.

Read the full incident report →