NinjaOne incident

Ninja Remote Intermittent Connections issues - Federal

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on February 25, 2026 affecting Federal (Moderate), lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 10:18 PM UTC
Resolved
Feb 26, 2026, 01:56 AM UTC
Duration
3h 38m
Detected by Pingoru
Feb 25, 2026, 10:18 PM UTC

Affected components

Federal (Moderate)

Update timeline

  1. investigating Feb 25, 2026, 10:18 PM UTC

    Some clients are experiencing Intermittent issues with establishing NinjaRemote connections due to their Agent Offline status. We are investigating the cause of this issue and wil report back soon.

  2. identified Feb 25, 2026, 11:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2026, 11:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 25, 2026, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 01:56 AM UTC

    This incident has been resolved.