Public API endpoint issue: devices-detailed

Update timeline

1. investigating Apr 16, 2026, 12:35 PM UTC

   Known issue with the devices-detailed Public API endpoint now requiring pagination. We are working on rolling back this change. Until it is fixed customers can access all devices using the pageSize and after query parameters.

2. identified Apr 16, 2026, 03:23 PM UTC

   We expect to have a hotfix ready and deployed within the next two hours. This will result in a brief disruption of the API while we apply the hotfix, but it is expected to be brief

3. monitoring Apr 16, 2026, 04:42 PM UTC

   A hotfix has been deployed and we are currently validating the change.

4. monitoring Apr 16, 2026, 06:14 PM UTC

   We are continuing to monitor for any further issues.

5. resolved Apr 16, 2026, 08:27 PM UTC

   This incident has been resolved.