NinjaOne experienced a minor incident on March 12, 2026 affecting Europe (EU), lasting 4d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2026, 12:08 PM UTC
NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal: - NinjaOne Remote We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at [email protected].
- investigating Mar 12, 2026, 01:43 PM UTC
We are continuing to investigate this issue.
- identified Mar 12, 2026, 03:44 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 12, 2026, 05:26 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 12, 2026, 08:25 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 12, 2026, 09:28 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 12, 2026, 10:26 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 12, 2026, 10:31 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 13, 2026, 08:46 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 13, 2026, 10:03 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 13, 2026, 10:16 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 16, 2026, 04:03 PM UTC
This incident has been resolved.