NinjaOne Remote Degradation

Update timeline

1. investigating Mar 12, 2026, 12:08 PM UTC

   NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal: - NinjaOne Remote We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at [email protected].

2. investigating Mar 12, 2026, 01:43 PM UTC

   We are continuing to investigate this issue.

3. identified Mar 12, 2026, 03:44 PM UTC

   The issue has been identified and a fix is being implemented.

4. identified Mar 12, 2026, 05:26 PM UTC

   We are continuing to work on a fix for this issue.

5. identified Mar 12, 2026, 08:25 PM UTC

   We are continuing to work on a fix for this issue.

6. identified Mar 12, 2026, 09:28 PM UTC

   We are continuing to work on a fix for this issue.

7. identified Mar 12, 2026, 10:26 PM UTC

   We are continuing to work on a fix for this issue.

8. monitoring Mar 12, 2026, 10:31 PM UTC

   A fix has been implemented and we are monitoring the results.

9. monitoring Mar 13, 2026, 08:46 AM UTC

   We are continuing to monitor for any further issues.

10. monitoring Mar 13, 2026, 10:03 AM UTC

    We are continuing to monitor for any further issues.

11. monitoring Mar 13, 2026, 10:16 AM UTC

    We are continuing to monitor for any further issues.

12. resolved Mar 16, 2026, 04:03 PM UTC

    This incident has been resolved.