NinjaOne incident

CA - Web Portal Login Issues

Minor Resolved View vendor source →
Started
Apr 01, 2026, 08:45 AM UTC
Resolved
Apr 01, 2026, 04:35 PM UTC
Duration
7h 49m
Detected by Pingoru
Apr 01, 2026, 08:45 AM UTC

Affected components

Canada (CA)

Update timeline

  1. investigating Apr 01, 2026, 08:45 AM UTC

    NinjaOne is aware of service issues affecting web portal login. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at [email protected].

  2. investigating Apr 01, 2026, 09:22 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 01, 2026, 09:41 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 01, 2026, 10:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 01, 2026, 11:52 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 01, 2026, 02:19 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Apr 01, 2026, 04:35 PM UTC

    This incident has been resolved.

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