NinjaOne experienced a minor incident on April 1, 2026 affecting Canada (CA), lasting 7h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Canada (CA)
Update timeline
- investigating Apr 01, 2026, 08:45 AM UTC
NinjaOne is aware of service issues affecting web portal login. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at [email protected].
- investigating Apr 01, 2026, 09:22 AM UTC
We are continuing to investigate this issue.
- identified Apr 01, 2026, 09:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 01, 2026, 10:07 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 01, 2026, 11:52 AM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 01, 2026, 02:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 01, 2026, 04:35 PM UTC
This incident has been resolved.