NinjaOne experienced a minor incident on December 12, 2025 affecting Europe (EU), lasting 5h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (EU)
Update timeline
- investigating Dec 12, 2025, 12:37 PM UTC
Ninja Remote deprecated
- investigating Dec 12, 2025, 12:44 PM UTC
Ninja Remote degraded
- investigating Dec 12, 2025, 04:03 PM UTC
We are continuing to investigate this issue.
- identified Dec 12, 2025, 04:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 12, 2025, 05:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2025, 06:35 PM UTC
This incident has been resolved.