NinjaOne incident

OC branded domain access issues

Major Resolved View vendor source →
Started
Feb 19, 2026, 07:57 PM UTC
Resolved
Feb 20, 2026, 02:04 AM UTC
Duration
6h 7m
Detected by Pingoru
Feb 19, 2026, 07:57 PM UTC

Affected components

Australia (OC)

Update timeline

  1. investigating Feb 19, 2026, 07:57 PM UTC

    We are currently investigating issues with branded domains in OC

  2. investigating Feb 19, 2026, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 19, 2026, 10:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Feb 19, 2026, 10:33 PM UTC

    The current issue is only affecting the branded domains. As an alternative, the non-branded domain of oc.ninjarmm.com remains fully operational and can be accessed by all customers, regardless of branding usage. We are continuing to work on restoring service.

  5. identified Feb 20, 2026, 12:26 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Feb 20, 2026, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Feb 20, 2026, 02:04 AM UTC

    This incident has been resolved.

Looking to track NinjaOne downtime and outages?

Pingoru polls NinjaOne's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when NinjaOne reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track NinjaOne alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring NinjaOne for free

5 free monitors · No credit card required