NinjaOne incident

EU - Agents Reporting Offline

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on July 1, 2025 affecting Europe (EU), lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 07:56 AM UTC
Resolved
Jul 01, 2025, 09:02 AM UTC
Duration
1h 5m
Detected by Pingoru
Jul 01, 2025, 07:56 AM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Jul 01, 2025, 07:56 AM UTC

    We are aware of some issues with agents reporting offline, we are currently investigating and working on a solution.

  2. identified Jul 01, 2025, 08:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2025, 08:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 01, 2025, 09:02 AM UTC

    This incident has been resolved.