nine Outage History

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There were 9 nine outages since February 10, 2026 totaling 1560h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nine.ch

Major April 28, 2026

Build Issues on Deploio

Detected by Pingoru
Apr 28, 2026, 08:05 AM UTC
Resolved
Apr 28, 2026, 08:13 AM UTC
Duration
7m
Timeline · 2 updates
  1. investigating Apr 28, 2026, 08:05 AM UTC

    We have identified an issue affecting new build generation for Deploio Apps and are currently investigating the root cause. At this time, running applications are not affected. However, new builds are currently failing. We will share an update as soon as we have more information.

  2. resolved Apr 28, 2026, 08:13 AM UTC

    The issue has been resolved, a preventive measurement identified, and we apologize for any inconvenience this may have caused.

Read the full incident report →

Major April 28, 2026

Low Disk IO Performance CloudVMs

Detected by Pingoru
Apr 28, 2026, 05:05 AM UTC
Resolved
Apr 28, 2026, 12:23 PM UTC
Duration
7h 17m
Timeline · 2 updates
  1. investigating Apr 28, 2026, 05:05 AM UTC

    We are investigating low disk IO performance on CloudVMs

  2. resolved Apr 28, 2026, 12:23 PM UTC

    The incident has been resolved. Our engineering team identified the root cause as a fault within our distributed storage infrastructure that led to degraded service performance. The issue has been remediated and all systems are confirmed to be operating normally. We apologize for any inconvenience and appreciate your patience during this time.

Read the full incident report →

Major April 14, 2026

Instability with On Demand Services

Detected by Pingoru
Apr 14, 2026, 03:36 PM UTC
Resolved
Apr 14, 2026, 04:02 PM UTC
Duration
25m
Timeline · 1 update
  1. resolved Apr 14, 2026, 04:02 PM UTC

    The incident has been resolved and all services are back up and running. Thank you for your patience. Root cause: Underlying VM restarts triggered new service instances to be spawned, causing interruptions to non-HA services. Everything is fully operational again.

Read the full incident report →

Major April 13, 2026

Instability with On-Demand Services

Detected by Pingoru
Apr 13, 2026, 10:31 AM UTC
Resolved
Apr 13, 2026, 12:31 PM UTC
Duration
1h 59m
Timeline · 1 update
  1. resolved Apr 13, 2026, 12:31 PM UTC

    We've now resolved the incident. Thanks for your patience. We are monitoring the situation further.

Read the full incident report →

Major February 24, 2026

Deploio Apps Build Issue

Detected by Pingoru
Feb 24, 2026, 09:26 AM UTC
Resolved
Feb 24, 2026, 09:49 AM UTC
Duration
23m
Timeline · 1 update
  1. resolved Feb 24, 2026, 09:49 AM UTC

    We've now resolved the incident. Thanks for your patience. The incident has been caused by a expired certificate, we adjusted our monitoring accordingly.

Read the full incident report →

Major February 10, 2026

NKE Storage Backend Issues

Detected by Pingoru
Feb 10, 2026, 09:12 AM UTC
Resolved
Apr 13, 2026, 12:31 PM UTC
Duration
62d 3h
Timeline · 1 update
  1. resolved Apr 13, 2026, 12:31 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major February 10, 2026

Managed Grafana issues

Detected by Pingoru
Feb 10, 2026, 06:43 AM UTC
Resolved
Feb 10, 2026, 07:49 PM UTC
Duration
13h 6m
Timeline · 1 update
  1. resolved Feb 10, 2026, 07:49 PM UTC

    The issue has been resolved, and any pending tasks that could not complete have been worked through. According to our monitoring, everything is back to normal. We will keep a close eye on the situation and will close the status tomorrow morning if it remains stable.

Read the full incident report →

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