nine incident

Intermittent Network Connectivity Issues ES34 / Colocation

Major Resolved View vendor source →

nine experienced a major incident on October 2, 2026, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 08:22 AM UTC
Resolved
Oct 02, 2026, 08:35 AM UTC
Duration
12m
Detected by Pingoru
Oct 02, 2026, 08:22 AM UTC

Update timeline

  1. investigating Oct 02, 2026, 08:22 AM UTC

    We are currently experiencing a network incident that may cause connectivity issues and affect the availability of our services. Reason is an unexpected router restart triggered a failover, leading to intermittent availability. Services are recovering and we're validating that everything is back to normal. Affected is location NTT / ES34 for the segment Colocation.

  2. resolved Oct 02, 2026, 08:35 AM UTC

    All systems are up and running again.