nine experienced a major incident on October 1, 2026, lasting 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2026, 06:32 PM UTC
We are currently experiencing a network incident that may cause connectivity issues and affect the availability of our services. Our team is looking into it, and we will provide an update as soon as we know more. Thank you for your patience.
- resolved Oct 01, 2026, 07:03 PM UTC
This incident is resolved. We no longer see any impact and all services are operating normally. Thanks for your patience.