nine incident

Network Router reboot

Major Resolved View vendor source →

nine experienced a major incident on September 15, 2026, lasting 16h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 05:38 PM UTC
Resolved
Sep 16, 2026, 09:51 AM UTC
Duration
16h 13m
Detected by Pingoru
Sep 15, 2026, 05:38 PM UTC

Update timeline

  1. investigating Sep 15, 2026, 05:38 PM UTC

    One of our redundant routers in one of our data centers has had an issue and has been rebooted. The system has failed over to the redundant systems, recovery is underway.

  2. investigating Sep 15, 2026, 06:20 PM UTC

    We still see NKE nodes recovering from this incident.

  3. resolved Sep 16, 2026, 09:51 AM UTC

    We are confident that all issues have been resolved and therefore resolving this status.