nine incident

Instability with On Demand Services

Major Resolved View vendor source →

nine experienced a major incident on April 14, 2026, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 03:36 PM UTC
Resolved
Apr 14, 2026, 04:02 PM UTC
Duration
25m
Detected by Pingoru
Apr 14, 2026, 03:36 PM UTC

Update timeline

  1. resolved Apr 14, 2026, 04:02 PM UTC

    The incident has been resolved and all services are back up and running. Thank you for your patience. Root cause: Underlying VM restarts triggered new service instances to be spawned, causing interruptions to non-HA services. Everything is fully operational again.