nine incident

Investigating availability issue for Root VServer on nvirt108 - CZ42

Major Resolved View vendor source →

nine experienced a major incident on September 7, 2026, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 05:36 AM UTC
Resolved
Sep 07, 2026, 10:54 AM UTC
Duration
5h 18m
Detected by Pingoru
Sep 07, 2026, 05:36 AM UTC

Update timeline

  1. investigating Sep 07, 2026, 06:10 AM UTC

    The virtualization node nvirt108 (Colozueri.ch 4.2) is back online and all affected Root VServers are running again. We are currently monitoring the systems to ensure that everything remains stable Thank you for your patience.

  2. resolved Sep 07, 2026, 10:54 AM UTC

    The issue has been resolved. Since our last update, all affected Root VServers have been running continuously without any further interruption. We have migrated the Root VServers to another virtualization host without causing any additional downtime. We apologize for the disruption and thank you for your patience and understanding.