nine experienced a major incident on September 22, 2026, lasting 11h 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 22, 2026, 02:19 AM UTC
Due to some unforseen errors in the maintenance window, you control plane of the NKE cluster might be not reachable. If you are affected, you cannot log into your cluster, see the status of your cluster and schedule new workloads. However, existing workloads are still reachable. We are working on a fix.
- investigating Sep 22, 2026, 06:29 AM UTC
The core issues have been identified, we are expecting all services to recover fully right now.
- resolved Sep 22, 2026, 02:01 PM UTC
We've now resolved the incident. Thanks for your patience.