Is Nextiva down?
Last checked 4m agoNo incidents right now.
Nextiva is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.
Real-time Nextiva status, recent outages, and incident history: pulled directly from Nextiva's official status page at status.nextiva.com every 5 minutes. Pingoru tracks 20 Nextiva services and has captured 12 incidents in the last 90 days (98.83% uptime). Get email, Slack, Discord, or webhook alerts the moment Nextiva reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Nextiva Call CenterNextivaONENextOS Platform
Timeline · 3 updates
- investigating · Oct 28, 2026, 04:54 PM UTC
Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the issue
- monitoring · Oct 28, 2026, 05:23 PM UTC
A fix has been implemented and we are seeing successful logins across all applications. We will continue to monitor for full resolution.
- resolved · Oct 28, 2026, 05:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Nextiva Call CenterNextOS Platform
Timeline · 2 updates
- investigating · Oct 27, 2026, 05:59 PM UTC
A subset of customers are experience intermittent issues with audio quality and their ability to place and receive calls. Our engineering team is actively investigating the issue.
- resolved · Oct 27, 2026, 06:44 PM UTC
We are no longer observing intermittent issues with audio quality or the ability to place and receive calls for the impacted subset of customers. The incident has been resolved
Latest: We are no longer observing intermittent issues with audio quality or the ability to place and receive calls for the impacted subset of customers. The incident has been resolved
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- Nextiva Contact Center
Timeline · 3 updates
- identified · Oct 20, 2026, 07:22 AM UTC
A subset of users in Europe are experiencing issues navigating the application, making and receiving calls, and handling work items. Engineers have identified the issue and are working towards resolution
- identified · Oct 20, 2026, 08:15 AM UTC
We are continuing to work on the fix for this issue. While we are seeing general app navigation return for the impacted subset of European customers, inbound and outbound calling remain impacted.
- resolved · Oct 20, 2026, 09:40 AM UTC
Engineers have addressed the remaining issue and inbound and outbound calling is working as intended for the impacted subset of Europe. Incident is resolved at this time.
Latest: Engineers have addressed the remaining issue and inbound and outbound calling is working as intended for the impacted subset of Europe. Incident is resolved at this time.
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- Nextiva.com
Timeline · 5 updates
- identified · Oct 01, 2026, 09:30 PM UTC
We are working to resolve an issue where users are encountering a spinning circle or errors while attempting to start a sales chat. In some cases users are also experiencing blank screens accessing support chat. For sales assistance please reach out to 800-799-0600 For support assistance, please access help.nextiva.com for support chat.
- identified · Oct 01, 2026, 10:19 PM UTC
We continue working to resolve the errors experienced when attempting to initiate a sales chat. We have taken actions to mitigate the intermittent errors experienced when initiating support chats and are working as intended. For sales assistance please continue to reach out to 800-799-0600
- identified · Oct 01, 2026, 11:55 PM UTC
We are continuing to work on the fix for initiating a chat with Sales. For sales assistance please continue to reach out to 800-799-0600
- identified · Oct 02, 2026, 02:44 AM UTC
A fix has been applied and we are in the process of re-enabling our Sales chat. For sales assistance please continue to reach out to 800-799-0600
- resolved · Oct 02, 2026, 06:15 AM UTC
Sales chats can be initiated as intended. Issue has been resolved.
Latest: Sales chats can be initiated as intended. Issue has been resolved.
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- Nextiva Call Center
Timeline · 2 updates
- identified · Sep 18, 2026, 02:34 PM UTC
A subset of users are experiencing issues logging into their Nextiva call center account via username. Engineers are engaged and currently working on resolution. Users can login via email as a workaround until this issue is resolved
- resolved · Sep 18, 2026, 02:41 PM UTC
This incident has been resolved
Latest: This incident has been resolved
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See the full Nextiva outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 20 components checked every 5 minutesThe longest incident in the last year, Sales Chat Errors on October 1, 2026, ran for 9 hours. 10 maintenance windows announced in the same period.
Most affected components, last 12 months
- Nextiva Contact Center10
- NextOS Platform6
- NextivaONE5
- Nextiva Call Center3
- Nextiva vFAX2
Latest incidents
- NextivaONE and NextOS Platform Login Issues
Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the…
- Intermittent Audio Quality and Calling Issues.
A subset of customers are experience intermittent issues with audio quality and their ability to place and receive calls. Our engineering team is actively…
- Nextiva Contact Center Client Issues
A subset of users in Europe are experiencing issues navigating the application, making and receiving calls, and handling work items. Engineers have identified…
- Started Oct 28, 2026, 04:54 PM UTC · Resolved Oct 28, 2026, 05:58 PM UTC · 1h 3m
- Started Oct 27, 2026, 05:59 PM UTC · Resolved Oct 27, 2026, 06:44 PM UTC · 45m
- Nextiva Contact Center Client Issues ResolvedStarted Oct 20, 2026, 07:22 AM UTC · Resolved Oct 20, 2026, 09:40 AM UTC · 2h 18m
- Sales Chat Errors ResolvedStarted Oct 01, 2026, 09:30 PM UTC · Resolved Oct 02, 2026, 06:15 AM UTC · 8h 45m
- Nextiva Call Center login failures ResolvedStarted Sep 18, 2026, 02:34 PM UTC · Resolved Sep 18, 2026, 02:41 PM UTC · 6m
- Started Sep 11, 2026, 01:38 PM UTC · Resolved Sep 11, 2026, 02:05 PM UTC · 26m
- Started Aug 13, 2026, 01:16 PM UTC · Resolved Aug 13, 2026, 05:58 PM UTC · 4h 42m
- Nextiva Contact Center Login Issues ResolvedStarted Aug 07, 2026, 04:21 PM UTC · Resolved Aug 07, 2026, 06:55 PM UTC · 2h 33m