Is Nextiva down?
Last checked 4m agoNo incidents right now.
Nextiva is operational right now. Last checked 4m ago; the most recent incident resolved 8d ago.
Real-time Nextiva status, recent outages, and incident history — pulled directly from Nextiva's official status page at https://status.nextiva.com every 5 minutes. Pingoru tracks 20 Nextiva services and has captured 8 incidents in the last 90 days (99.06% uptime). Get email, Slack, Discord, or webhook alerts the moment Nextiva reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- XBertNEXT XBert AI Employee
Timeline · 3 updates
- investigating · Jul 16, 2026, 08:41 PM UTC
Some users may experience dead air upon calling their XBert AI Employee. Our engineering team is actively investigating the issue.
- monitoring · Jul 16, 2026, 08:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 16, 2026, 09:46 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Nextiva Contact Center
Timeline · 2 updates
- investigating · Jul 01, 2026, 12:44 PM UTC
Nextiva Contact Center users are experiencing issues logging in through Salesforce CTI, resetting passwords, and loading dashboards within their account. Engineers are engaged and investigating the issue.
- resolved · Jul 01, 2026, 01:10 PM UTC
A fix has been implemented, and users should no longer experience issues loading dashboards, resetting passwords, or logging in via Salesforce CTI. If you continue to experience issues, please clear your browser cache and cookies before trying again. The incident is resolved at this time.
Latest: A fix has been implemented, and users should no longer experience issues loading dashboards, resetting passwords, or logging in via Salesforce CTI. If you continue to experience is…
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- NextivaONENextOS Platform
Timeline · 3 updates
- investigating · Jun 19, 2026, 07:26 PM UTC
Currently users are experiencing issues logging in to and using NextivaONE and the NextOS Platform. Engineers are engageed and investigating the issue
- monitoring · Jun 19, 2026, 07:47 PM UTC
A fix has been implemented and we are seeing successful login, navigation, and general use throughout NextivaONE and the NextOS Platform. We will continue to monitor to ensure full resolution.
- resolved · Jun 19, 2026, 09:12 PM UTC
After continued monitoring, we have confirmed services remains stable and no further errors have been observed. This incident is now resolved.
Latest: After continued monitoring, we have confirmed services remains stable and no further errors have been observed. This incident is now resolved.
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- NEXT CallingXBertNEXT SMSNEXT Email
Timeline · 9 updates
- investigating · May 21, 2026, 05:39 PM UTC
A subset of NEXT customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.
- identified · May 21, 2026, 06:02 PM UTC
The issue has been identified and a fix is being implemented.
- identified · May 21, 2026, 06:32 PM UTC
We are continuing to work on the fix for this issue.
- identified · May 21, 2026, 06:51 PM UTC
We are continuing to work on a fix for this issue.
- identified · May 21, 2026, 07:19 PM UTC
Engineers continue to working on the fix for this issue. We have identified additional impact in SMS and Email and will continue to update as the issue progresses.
- identified · May 21, 2026, 07:53 PM UTC
Engineers are in the final stages of implementing a resolution. We appreciate your patience as we work to restore full service.
- identified · May 21, 2026, 08:19 PM UTC
While final resolution steps are still underway we are seeing restoration of core services and confirm calling, sms, and email working as intended. We will continue updates through full resolution.
- monitoring · May 21, 2026, 08:30 PM UTC
We continue to see full functionality of core services and will continue to monitor for full resolution.
- resolved · May 21, 2026, 09:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- XBert AI Employee Calling Issues ResolvedStarted Jul 16, 2026, 08:41 PM UTC · Resolved Jul 16, 2026, 09:46 PM UTC · 1h 4m
- Nextiva Contact Center Login Issues ResolvedStarted Jul 01, 2026, 12:44 PM UTC · Resolved Jul 01, 2026, 01:10 PM UTC · 25m
- Started Jun 19, 2026, 07:26 PM UTC · Resolved Jun 19, 2026, 09:12 PM UTC · 1h 46m
- NEXT and XBert Issues ResolvedStarted May 21, 2026, 05:39 PM UTC · Resolved May 21, 2026, 09:02 PM UTC · 3h 23m