Nextiva incident

NextivaONE and NextOS Platform Login Issues

Resolved after 1 hour 3 minutes, affecting Nextiva Call Center and NextivaONE and 1 more, on October 28, 2026.

monitoring Oct 28, 2026, 05:23 PM UTC

A fix has been implemented and we are seeing successful logins across all applications. We will continue to monitor for full resolution.

Started
Oct 28, 2026, 04:54 PM UTC
Resolved
Oct 28, 2026, 05:58 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 28, 2026, 04:54 PM UTC

Affected components

Nextiva Call CenterNextivaONENextOS Platform

Update timeline

  1. investigating Oct 28, 2026, 04:54 PM UTC

    Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the issue

  2. monitoring Oct 28, 2026, 05:23 PM UTC

    A fix has been implemented and we are seeing successful logins across all applications. We will continue to monitor for full resolution.

  3. resolved Oct 28, 2026, 05:58 PM UTC

    This incident has been resolved.

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